Front Office Executive – Sterling Group of Hotels

4 days ago

Bengaluru, Karnataka, India Delight Hospitality Full time ₹ 2,01,600 - ₹ 2,16,000 per year

Role Overview

We are looking for a Front Office Executive to join our team and be the face of our hotels. The role requires strong communication, attention to detail, and the ability to handle a busy and challenging environment. You will play a key part in creating first impressions, ensuring smooth guest check-ins and check-outs, and providing seamless service to enhance guest satisfaction.

Key Responsibilities

  • Handle guest check-in and check-out efficiently and courteously
  • Maintain and update daily reports, night audits, and reservations records
  • Serve as the first point of contact for guests, addressing queries and requests promptly
  • Ensure smooth coordination with housekeeping and other departments
  • Convert guest inquiries into bookings and upsell hotel services where possible
  • Maintain high levels of professionalism, grooming, and customer service

Requirements

  • Graduate / Diploma in Hospitality or relevant field preferred
  • 1–3 years of experience in front office / guest services (hotel industry preferred)
  • Strong communication skills (English, Hindi, and local language preferred)
  • Knowledge of hotel software / PMS systems (basic level acceptable)
  • Ability to work in shifts, including nights and weekends
  • Positive attitude, professional appearance, and guest-oriented mindset

What We Offer

  • Competitive salary package
  • Accommodation / meals
  • Career growth opportunities within Delight Hospitality
  • Dynamic and supportive work environment near Bangalore Airport

How to Apply:

Interested candidates can apply directly through Indeed or email their CV to with the subject line Front Office Executive – Application.

About Us

Delight Hospitality is a growing hospitality group managing 3 hotels under the Sterling Group of Hotels brand, strategically located near Bangalore International Airport. With a combined inventory of 85 rooms, we are dedicated to providing exceptional guest experiences, operational excellence, and sustainable business growth.

Job Type: Full-time

Pay: ₹16, ₹18,000.00 per month

Work Location: In person

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