Senior Reservation Executive

19 hours ago


Kaloor Kochi Kerala, India NB4 Holidays Full time ₹ 3,60,000 - ₹ 6,00,000 per year
  • Handling requests: Taking reservations from guests, companies, and travel agents by phone, email, or online platforms
  • Confirming reservations: Sending confirmation details to customers
  • Managing cancellations: Handling cancellations and modifications to existing reservations
  • Maintaining records: Keeping accurate records of reservations and customer information
  • Coordinating with other departments: Working with other departments to ensure room or service availability
  • Meeting revenue targets: Creating promotional packages to boost room sales and revenue
  • Preparing reports: Preparing reports for submission to the administration office
  • Providing customer service: Helping customers over the phone and in person, answering questions, and organizing travel plans
  • Ensuring guest satisfaction: Preparing for arrivals to ensure guest satisfaction by considering special requests, packages, amenities, and VIPs
  • Ensuring proper billing: Reviewing departures to ensure proper billing by considering promo credits, group billing, and more

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Internet reimbursement

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person



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