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Reservation Executive

2 weeks ago


Kaloor Kochi Kerala, India NB4 Holidays Full time

**Confirming reservations**: Sending confirmation details to customers
- **Managing cancellations**: Handling cancellations and modifications to existing reservations
- **Maintaining records**: Keeping accurate records of reservations and customer information
- **Coordinating with other departments**: Working with other departments to ensure room or service availability
- **Meeting revenue targets**: Creating promotional packages to boost room sales and revenue
- **Preparing reports**: Preparing reports for submission to the administration office
- **Providing customer service**: Helping customers over the phone and in person, answering questions, and organizing travel plans
- **Ensuring guest satisfaction**: Preparing for arrivals to ensure guest satisfaction by considering special requests, packages, amenities, and VIPs
- **Ensuring proper billing**: Reviewing departures to ensure proper billing by considering promo credits, group billing, and more

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Paid sick time
- Paid time off

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8714465333