Reservation Executive

12 hours ago

Kochi Kerala, India Velocity Full time

Reservation Executive plays a crucial role in ensuring a seamless booking experience for guests in the hospitality sector. With the right qualifications and skills, professionals in this role contribute to the success and reputation of their establishments.

**Job Brief**
- Managing reservations and booking requests from customers.
- Ensuring accurate and timely reservation processing.
- Providing excellent customer service by addressing inquiries and resolving issues related to reservations.

**Responsibilities**
- Confirming reservations and sending confirmation details to customers.
- Coordinating with other departments to ensure the availability of rooms or services.
- Managing cancellations and modifications to existing reservations.
- Maintaining accurate records of reservations and customer information.

**Requirements and Skills**
- Bachelor’s degree in Hospitality Management or a related field (preferred).
- Proven experience in a similar role within the hospitality industry.
- Excellent communication and customer service skills.
- Attention to detail and the ability to work in a fast-paced environment.
- Proficiency in reservation management software and tools.

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- Reservation Executive: 1 year (preferred)

Work Location: In person

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