
Reservation Executive
2 days ago
We are looking for a detail-oriented and customer-focused Reservation Executive to join our tourism department. The ideal candidate will handle customer inquiries, manage reservations for travel/tour packages, coordinate with hotels, airlines, and transport providers, and ensure a seamless booking experience for clients.
Key Responsibilities:
- Handle customer inquiries via phone, email, and walk-ins regarding travel, tours, and packages.
- Manage reservations for hotels, flights, transport, and other tourism services.
- Maintain up-to-date records of bookings, cancellations, and modifications.
- Provide clients with accurate information about destinations, itineraries, and costs.
- Coordinate with vendors such as hotels, airlines, transport operators, and local guides.
- Ensure timely confirmation of bookings and resolve any reservation-related issues.
- Prepare invoices, receipts, and travel-related documents.
- Monitor booking systems to ensure availability and accuracy of data.
- Deliver excellent customer service and build long-term client relationships.
- Assist in promoting tourism packages and special offers.
Job Type: Full-time
Pay: Up to ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
Speak with the employer
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