Reservation Executive

3 days ago


Palarivattom Kochi Kerala, India Clado Solutions Full time ₹ 84,000 - ₹ 3,00,000 per year

We are looking for a detail-oriented and customer-focused Reservation Executive to join our tourism department. The ideal candidate will handle customer inquiries, manage reservations for travel/tour packages, coordinate with hotels, airlines, and transport providers, and ensure a seamless booking experience for clients.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and walk-ins regarding travel, tours, and packages.
  • Manage reservations for hotels, flights, transport, and other tourism services.
  • Maintain up-to-date records of bookings, cancellations, and modifications.
  • Provide clients with accurate information about destinations, itineraries, and costs.
  • Coordinate with vendors such as hotels, airlines, transport operators, and local guides.
  • Ensure timely confirmation of bookings and resolve any reservation-related issues.
  • Prepare invoices, receipts, and travel-related documents.
  • Monitor booking systems to ensure availability and accuracy of data.
  • Deliver excellent customer service and build long-term client relationships.
  • Assist in promoting tourism packages and special offers.

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

Speak with the employer



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