Remote Desktop Administrator

2 weeks ago

Mumbai, Maharashtra, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

  • Provide advanced troubleshooting and resolution for desktop, laptop, and peripheral issues across enterprise environments.
  • Respond to and manage escalated support tickets, ensuring timely and effective resolution.
  • Install, configure, and maintain software and hardware components, ensuring compliance with organizational standards.
  • Assist in the setup and support of network-related issues, including connectivity and access management.
  • Document support processes, resolutions, and best practices in the ticketing and knowledge management systems.
  • Collaborate with cross-functional IT teams to resolve issues and enhance support workflows.
  • Stay updated with current IT trends and technologies to improve service delivery and user experience.

Your Profile

  • 4–6 years of experience in IT support or infrastructure services, with a focus on Remote Desktop Services (RDS) and File Services.
  • Proficiency in Windows operating systems and Mac OS environments.
  • Hands-on experience with Active Directory, Microsoft Office Suite, and remote desktop tools.
  • Strong skills in hardware diagnostics, repair, and peripheral support.
  • Familiarity with network troubleshooting and basic infrastructure components.
  • Knowledge of the ITIL framework and service management principles.
  • Excellent communication and documentation skills.
  • Ability to work collaboratively with global teams and manage escalations effectively.

What You Will Love Working at Capgemini

  • Opportunity to work on enterprise-grade IT support and infrastructure services across diverse platforms.
  • Exposure to modern workplace technologies and global support environments.
  • Clear career progression from technical support to infrastructure engineering and leadership roles.
  • Collaborative work culture with opportunities for learning, innovation, and global client engagement.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Ref. code

242814-en_GB

Posted on

15 Nov 2025

Experience level

Experienced Professionals

Contract type

Permanent

Location

Mumbai (ex Bombay)

Business unit

Cloud Infrastructure Services

Brand

Capgemini

Professional communities

Cloud Infrastructure Management

  • Desktop Support Specialist

    4 days ago

    Mumbai, Maharashtra, India DCyber TechLab Pvt Ltd Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    Job descriptionJob Title: Desktop Support Engineer – L2Experience: 3 YearsCTC: ₹4-5 LPALocation:  Mumbai ( Onsite)Employment Type: Full-timeJob Summary:We are looking for a skilled Desktop Support Engineer - L2 to provide technical support, troubleshoot hardware and software issues, and ensure seamless IT operations. The ideal candidate should have 3...

  • Desktop Support Engineer

    4 days ago

    Mumbai, Maharashtra, India Interspence Solutions Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Kamala mills compound Parel.Employment Type: Full-Time | On-SiteTimings: 9-6pm alternate Saturday offRole Overview:We are seeking a skilled and customer-focused Desktop Support Engineer to join our in-house IT team. This role is responsible for providing technical support and troubleshooting services to internal users across hardware, software, and...

  • Desktop Engineer

    7 days ago

    Mumbai, Maharashtra, India Aletheia Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Core responsibilitiesTroubleshooting and support: Responding to user tickets, diagnosing and resolving hardware, software, and network issues, and escalating problems when necessary.Installation and configuration: Installing, configuring, and upgrading operating systems, software applications, and hardware components like memory and network cards.System...

  • Desktop Engineer

    1 week ago

    Mumbai, Maharashtra, India Saifee It Solutions Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Responsibilities:Provide remote & on-site desktop supportInstall OS, configure Outlook, assemble PCsTroubleshoot hardware & printer issuesCollaborate with IT team for system improvementsTravel allowance

  • Desktop Support Engineer

    1 week ago

    Mumbai, Maharashtra, India Eaglehires HR Solutions Pvt Ltd Full time ₹ 2,40,000 - ₹ 5,40,000 per year

    Hi,We are hiring for one of our client a Registrar and Transfer agentJob Titles: Desktop Support EngineerExperience : 5+ yearsSalary Bracket : Upto 4.5 LPALocation : Andheri East MumbaiKey Responsibilities:- Provide first-level support for Windows/Mac desktops, laptops, and peripherals. Troubleshoot and resolve hardware, software, and network issues...

  • Looking For Desktop support role_Mumbai

    1 week ago

    Mumbai, Maharashtra, India Pentagon System And Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Desktop Support L3 EngineerPosition SummaryWe are looking for an experienced Desktop Support L3 Engineer to provide advanced technical support for end-user computing environments. The role involves handling complex incidents, escalations from L1/L2 teams, and performing root cause analysis to ensure long-term solutions. The L3 Engineer will...

  • Desktop Support Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Bigshare Services Pvt LTd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Big share Services Pvt. Ltd. is a leading Registrar and Transfer Agent (RTA) in India, established in 1994 and headquartered in Mumbai, with branch offices across major cities like New Delhi, Ahmedabad, and Hyderabad. The company provides a wide range of services related to capital market operations, including maintaining shareholder records, handling share...

  • Desktop Engineer

    4 days ago

    Navi Mumbai, Maharashtra, India NAZZTEC Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:IT Support / Desktop & End-User Support EngineerLocation:Kamba (near Kalyan), Mumbai, MaharashtraExperience:1–2 YearsShift / Timings:8 AM – 8 PM (Onsite Support)About the Role:We are seeking a motivated and detail-orientedIT Support / Desktop & End-User Support Engineerto provideonsite technical supportfor desktops, laptops, mobile devices, and...

  • Remote Support Engineer

    2 days ago

    Mumbai, Maharashtra, India MNR Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Urgently hiring for the Remote Support Engineer Role - Remote Support Engineer Experience - 1 to 3 years Mode - Work From Office Location - Mumbai Shift - US (Night) Skills required - Remote support, Desktop support, L1 Support Preferred who can join immediately or within one week . Interested candidate share your updated cv

  • Desktop Support Engineer

    6 days ago

    Mumbai, Maharashtra, India Bharat IT Services Limited Full time ₹ 1,44,000 - ₹ 3,00,000 per year

    Company DescriptionBharat IT Services Ltd. is a leading CMMI-Level-3 certified IT service and sales company with over 28 years of experience and a presence in more than 140 locations across India. We offer a comprehensive range of IT solutions, including computer maintenance, facility management, software development, cloud computing, GIS solutions, hosting...