E-Commerce Channel Sales Manager

6 hours ago

Patna, Bihar, India DTDC Express Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

E-Commerce Channel Sales Manager

About the Role

We are looking for a dynamic
E-Commerce Channel Sales Manager (ECSM)
to drive our e-commerce logistics growth through strong channel partnerships and strategic business development. The role involves end-to-end sales ownership, partner engagement, and expanding our presence in emerging e-commerce markets.

Key Responsibilities:

  • Drive end-to-end sales strategy from lead generation to closure to achieve business targets.
  • Strengthen and manage relationships with channel partners for e-commerce logistics growth.
  • Conduct partner trainings and promote the cost-benefit of e-commerce logistics solutions.
  • Identify new clusters, markets, and B2C customer base expansion opportunities.
  • Analyze market trends, competitors, and provide actionable business insights.
  • Collaborate with leadership to align sales strategies with organizational goals.
  • Manage key client relationships to ensure retention and satisfaction.
  • Coordinate with operations, marketing, and commercial teams for seamless service delivery and timely collections.
  • Drive upselling, cross-selling, and business growth initiatives in the assigned region.
  • Prepare and monitor sales reports to track performance and support continuous improvement.

What You'll Bring

  • Proven experience
    e-commerce and logistics
    industry.
  • Proven experience in
    channel sales,
  • Strong relationship-building and negotiation skills.
  • Excellent analytical and strategic thinking abilities.
  • Ability to manage multiple stakeholders and work cross-functionally.
  • Results-driven attitude with strong communication and presentation skills.
  • Bachelor's degree required, MBA preferred.

Preferred Skills

  • Experience in
    B2C e-commerce logistics or last-mile delivery
    sales.
  • Proficiency in CRM tools and data-driven sales management.
  • Understanding of regional markets and distribution networks.
  • Ability to train, motivate, and grow channel partners.

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