
Customer Service Representative
12 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a
Customer Service Executive
. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a high level of customer satisfaction across all interactions.
Key Responsibilities:
- Handle incoming calls in a professional and timely manner
- Provide accurate, valid, and complete information
- Resolve customer complaints efficiently and follow up to ensure resolution
- Maintain a deep understanding of company products/services to offer the best solutions.
- Meet performance goals related to response time, customer satisfaction, and resolution rates.
Requirements:
- High school diploma or equivalent; Bachelor's degree
- Strong communication, problem-solving, and interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively
- Patience and empathy when dealing with difficult situations
Fluent in English
Fixed Night Shifts
- Full-time Work from Office
- Salary: Upto 3Lpa + other benefits
- One-way transportation Available
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