Manager/Sr Manager- IT CRM and Complaints Applications

Company Description:Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and...

Roles and ResponsibilitiesHandle customer complaints via email, chat, and phone calls in a timely and professional manner.Manage grievances by providing solutions or escalating issues to relevant teams when necessary.Resolve queries through effective communication with customers to ensure their satisfaction.Maintain accurate records of all interactions with...

You are a proactive and customer-focused CRM Manager responsible for managing client relationships, ensuring smooth post-sales processes, and enhancing customer satisfaction in the real estate sector. Your role involves handling customer complaints, coordinating with internal teams, maintaining client records, monitoring customer experience, and executing...

Complaints Management-Digital Banking Kotak 811-Regional Sales Complaint Desk Manager – 811 Complaints ManagementExperience Required: M2/M3 Location: Mumbai Job Role & Responsibilities:Manage and resolve complaints related to 811 customers across Savings Accounts, Credit Cards, and Loans. Handle escalated customer grievances addressed to...

Department:Information TechnologyLocation:MumbaiAbout the Role:We are looking for aSr. CRM Zoho Developerto join our IT team at Schbang. You will be responsible for the development, implementation, customisation, and maintenance ofZoho CRM and other Zoho applicationsto support internal teams and client projects. The ideal candidate should bring strong...

Company DescriptionThe Visa Manager simplifies business travel by making visa processing easy for businesses. We specialize in B2B visa services, ensuring hassle-free applications for employees, clients, or partners. As an authorized vendor for six countries, including China, Brazil, Turkey, the Philippines, Japan, and Thailand, we provide fast, reliable,...

Sr. Sales Manager is responsible for soliciting and managing sales, building long-term customer relationships, and achieving revenue goals. This role involves strategic planning, new business, and team collaboration to boost sales and satisfaction. Required Candidate profileMinimum 4-5 years in hotel sales or revenue management. Strong understanding of...

Job Description Title: Sr. Manager- CMO Date: Apr 25, 2025Location: Sun House - Corporate OfficeCompany: Sun Pharmaceutical Industries LtdPosition: Sr. Manager 2 - CMODepartment: Global Quality CMOLocation: Mumbai/ BarodaReporting Manager Title: DGM- CMOJob Summary: To ensure that SUN Pharma Quality and Compliance Standards, and applicable global...

Role & responsibilitiesTo Handle L2 & L3 Escalation experienceHSC / GraduateMinimum 6 months of complaint management experienceStrong communication skillsProficiency in using social media platformsPreferred candidate profileL3 & L4 Escalation Experience MandatoryFlexibility to work in Shifts timings- 24/7 ShiftsWeek Off - 2 rotational week offSalary would be...

The CRM Manager will manage Salesforce CRM, improve customer journeys, ensure data accuracy, support digital transformation in automobile Industry. The role includes working with retailers, handling call-center processes, providing customer insights.