Manager/Sr Manager- IT CRM and Complaints Applications

6 days ago

Mumbai, Maharashtra, India Bharti AXA Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description:

Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and convenience for our customers. Recognized as a Great Place to Work for four consecutive years, we foster a positive work environment.

Job Description:

We're looking for a dynamic, detail-driven
Manager / Sr. Manager
to lead CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.

Location- Malad, Mumbai

Designation- Manager/Sr Manager- IT CRM and Complaints Applications


Key Responsibilities:

  • Hands on knowledge on Life Insurance Business processes and policy life cycle.
  • Should be a part of IT team or POC of the functional department who liaise with IT team for any system requirement or Change Request.
  • Should have knowledge of SDLC.
  • Overall knowledge of Life Insurance domain with depth knowledge of Post Issuance journeys and process.
  • Someone involved in production support would be given preference.
  • Should have knowledge of JIRA or other ticketing and project management tools.
  • Good communication skills.
  • Should be able to handle queries and route it correctly at L1 level.

Technical Skills :

  • SQL queries
  • VAPT risk and mitigation
  • .Net ( Desirable)

Qualifications & Experience:

  • 7+ years of experience Post Qualification.
  • Should have an excellent production support skill, which should include resource and time management ability.
  • Should have the ability to work under pressure and manage stakeholders expectations.

  • Manager/Sr Manager- IT CRM and Complaints Applications

    9 hours ago

    Mumbai, Maharashtra, India Bharti AXA Life Insurance Full time

    Company Description: Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and...

  • SR Manager

    3 hours ago

    Mumbai, Maharashtra, India Michael Page Full time

    Work with one of the leading law firms in IndiaLead the CRM adoption and drive transformation in the organisationAbout Our ClientThe organization is a large and prestigious law firm known for its professional services in the legal sector. Serving clients nationwide, the company takes pride in its diverse workforce and commitment to excellence.Job...

  • Sr CRM Developer

    6 days ago

    Mumbai, Maharashtra, India Schbang Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Department:Information TechnologyLocation:MumbaiAbout the Role:We are looking for aSr. CRM Zoho Developerto join our IT team at Schbang. You will be responsible for the development, implementation, customisation, and maintenance ofZoho CRM and other Zoho applicationsto support internal teams and client projects. The ideal candidate should bring strong...

  • Strategic Account Manager

    1 week ago

    Mumbai, Maharashtra, India beBeeStrategic Account Manager Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    About the RoleThis is a unique opportunity to drive strategic growth and development in key account management. The successful candidate will be responsible for cultivating and expanding relationships with high-net-worth individuals, family offices, and institutional investors.

  • Manager / Sr. Manager - CQA (API)

    2 weeks ago

    Mumbai, Maharashtra, India USV PRIVATE LIMITED Full time

    USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more.Join USV and be part of our journey as...

  • Manager / sr. manager - cqa (api)

    7 days ago

    Mumbai, Maharashtra, India USV PRIVATE LIMITED Full time

    USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Join USV and be part of our journey...

  • Manager / Sr. Manager - CQA (API)

    2 weeks ago

    Mumbai, Maharashtra, India USV PRIVATE LIMITED Full time

    USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Join USV and be part of our journey...

  • Pharmaceutical Complaints Management Specialist

    3 days ago

    Navi Mumbai, Maharashtra, India beBeeCompliance Full time ₹ 15,00,000 - ₹ 28,00,000

    Complaints Management SpecialistThe primary focus of this role is to ensure that complaints are handled effectively and efficiently, ensuring that the company's quality standards are met.Responsibilities include receiving and reviewing initiated complaints in the QMS tool, processing and sending technical complaints to Contract Manufacturing Organizations or...

  • Sr. Manager/Manager

    6 days ago

    Mumbai, Maharashtra, India Anagh Management Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hiring Sr. Manager/Manager – FP&A & Costing (Plant, Ujjain). Handle budgeting, cost control, SAP product costing, MIS, and financial analysis. Must be CMA/MBA with 7–10 yrs in food/FMCG mfg. Strong SAP, Excel, and costing knowledge needed.

  • Complaints Manager

    1 week ago

    Navi Mumbai, Maharashtra, India beBeeQuality Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Summary:Complaints Management involves receiving and reviewing initiated complaints in quality management systems. The role requires processing technical complaints and coordinating with suppliers for investigations.Additionally, the position entails following up on complaints with suppliers for timely investigations and performing queries in quality...