
Complaint Management Executive
22 hours ago
Roles and Responsibilities
- Handle customer complaints via email, chat, and phone calls in a timely and professional manner.
- Manage grievances by providing solutions or escalating issues to relevant teams when necessary.
- Resolve queries through effective communication with customers to ensure their satisfaction.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal stakeholders to resolve complex customer complaints.
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Hiring For Complaints Manager
2 weeks ago
Navi Mumbai, Maharashtra, India Mindgate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHi ,Please find below mentioned JD for Role-Job Description.Complaints Manager will be responsible for managing a 20 members team. Will be handling entire Grievance Department for UPI complaints raised through CRM-CMS, Email complaints, Social Media Complaints , App Complaints , NPCI portal complaints , Management complaints. Plan to adhere TAT for...
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HR Executive
2 days ago
Navi Mumbai, Maharashtra, India Executive Ship Management (ESM) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearPOSITION-Executive HR (Seafarers)-Shipping-MumbaiREPORTING TO-Associate Manager Fleet Personnel (Recruitment)DEPARTMENT- CrewingLOCATION-Govandi(E),MumbaiGENDER- Male / FemaleOBJECTIVEThe Executive HR (Seafarers) is responsible for the recruitment of seafarers according to the companys selection criteria.This includes ensuring that recruits possess the...
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Crewing HR Executive
2 days ago
Navi Mumbai, Maharashtra, India Executive Ship Management (ESM) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPOSITION - Crewing HR Executive (Seafarer) - Shipping - Govandi (E)REPORTING TO - Manager Fleet Personnel (Recruitment)DEPARTMENT - CrewingGENDER - Male / FemaleOBJECTIVEThe Executive HR (Seafarers) is responsible for the recruitment of seafarers according to the company selection criteria.This includes ensuring that recruits possess the proper...
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Purchase Executive
6 days ago
Navi Mumbai, Maharashtra, India Executive Ship Management (ESM) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition : Purchase Executive (Full time Govandi (E) Mumbai)RESPONSIBILITIES:Responsible for handling the procurement of spares as per requirement from vessels.To check all daily incoming messages from the vessels.To maintain a full record of all requisitions received from the vessels or prepared in the office, send out enquiries to various suppliers,...
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Project Management Lead
24 hours ago
Navi Mumbai, Maharashtra, India Jai Hr Management Consultancy Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Title: Project Management HeadLocation: Govandi, MumbaiOur client is a design studio based in Mumbai that specializes in lighting design. The studiofocuses on creating fixtures and installations that interpret and enhance different environments lit by artificial light. With a diverse range of projects, the studio questions objects while considering their...
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Mumbai, Maharashtra, India Bharti AXA Life Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany Description:Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Complaint Desk Manager - 811 Complaints Management Experience Required M2 M3 Location Mumbai Job Role Responsibilities Manage and resolve complaints related to 811 customers across Savings Accounts Credit Cards and Loans Handle escalated customer grievances addressed to Senior Management ...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearComplaint Desk Manager – 811 Complaints ManagementExperience Required: M2/M3Location: Mumbai Job Role & Responsibilities:Manage and resolve complaints related to 811 customers across Savings Accounts, Credit Cards, and Loans.Handle escalated customer grievances addressed to Senior Management, Principal Nodal Officer, Bank Ombudsman, and Managing...
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Guest Relation Executive
4 days ago
Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per yearJob Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...
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GM-Production
24 hours ago
Navi Mumbai, Maharashtra, India Navlakha Management Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole & responsibilities:Primary Objectives include:Manage the complete Instruments manufacturing activityImprove profitability of operations through productivity increase, automation & cost reduction.Streamline operations by making processes system dependent and person independent.Continuous product and process quality improvementThe complete operations will...