Patient Service Representative
2 days ago
Company Description
PrologiQ Business Services, a Delaware state registered corporation, has been offering end to end business process management and outsourcing solutions to companies in the US since 2013. Specializing in Mortgage Process Outsourcing, Default and Field Services Management, Payroll and Accounting, Digital Transformation, and Process Excellence, we aim to significantly reduce overall cost and turnaround times while delivering superior services. With a well-trained team and digital transformation techniques, PrologiQ operates 24/7, prepared across industry software platforms.
Role Description
This is a full-time on-site role located in Noida for a Patient Service Representative. The Patient Service Representative will be responsible for handling appointment scheduling, demonstrating phone etiquette, verifying insurance, and utilizing medical terminology within a medical office. The role involves providing superior patient service and support on a daily basis.
Qualifications
- Experience in Appointment Scheduling and maintaining Phone Etiquette
- Proficiency in Insurance Verification
- Knowledge of Medical Terminology
- Experience in a Medical Office environment
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- High school diploma or equivalent; further education or certification is a plus
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