 
						Customer Success
1 week ago
Location: Indore, India
About the Role
We are seeking a proactive and empathetic
Customer Success Intern
to join our growing team. You will be responsible for supporting clients and recruiter partners, ensuring they have a smooth experience using our platform. This internship is an excellent opportunity to gain hands-on exposure to
client servicing, relationship management, and platform support
within the recruitment ecosystem.
Key Responsibilities
- Act as the first point of contact for clients and recruiter partners.
- Assist in onboarding new users and guiding them through platform features.
- Respond to queries via email, phone, or chat with professionalism and clarity.
- Support the Customer Success team in tracking client activity and engagement.
- Prepare reports on client feedback, common issues, and suggested improvements.
- Collaborate with the Product and Business Development teams to resolve client concerns.
- Contribute to knowledge base articles, FAQs, and training material.
Requirements
- Graduate / Final-year student in Business, HR, Marketing, or related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Good organizational skills with attention to detail.
- Familiarity with CRM tools or customer support platforms (preferred but not required).
- Enthusiasm to learn about Customer Success and client relationship management.
Note:
This is a paid internship.Skills: sales,recruitment,customer success,customer success management,b2b,linkedin,hiring,communication,sourcing,recruiter
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