Customer Success Associate
2 weeks ago
Key Responsibilities:
- Serve as the primary point of contact for assigned customer accounts, ensuring seamless communication and relationship management.
- Drive customer satisfaction, retention, and renewals by understanding client needs.
- Coordinate with internal teams to ensure timely resolution of issues, proactive incident communication, and smooth onboarding/migrations.
- Conduct regular business reviews and performance tracking, monitoring SLAs, service uptime, and customer health metrics.
- Identify and execute upsell and cross-sell opportunities.
- Act as a customer advocate internally & share insights and feedback.
- Maintain accurate records & reports.
Requirements:
- Bachelor's degree in IT, or related field (MBA preferred).
- 0-2 years of experience in Customer Success / Account Management in IT, Cloud, or Data Center industries.
- Strong understanding of Cloud, Colocation, Networking, and Managed Hosting services.
- Excellent communication, negotiation, and presentation skills.
- Hands-on with CRM tools.
- Ability to handle multiple accounts.
- Problem-solving approach.
Please email your resume to the below mail ID:
Job Types: Full-time, Internship
Pay: From ₹200,000.00 per year
Work Location: In person
-
Customer Success Executive
3 days ago
Indore, Madhya Pradesh, India 3070c22c-52e6-459f-8468-bf0ef4c61379 Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCustomer Success Executive (Day Shift)Location: Indore (Onsite)Experience: 1–3 Years (Mandatory)Industry: IT Services / SaaS / Product DevelopmentAbout EngineerBabuEngineerBabu is a trusted technology partner with 10+ years of experience delivering world-class digital products for startups, enterprises, and global brands.We have successfully built...
-
Customer Success Representative
4 days ago
Indore, Madhya Pradesh, India Arivihan Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCustomer Success Representative (ORM) – EdTech | Indore (On-site)Company: Arivihan TechnologiesAt Arivihan, we're on a mission to democratize education for Bharat by putting a personal AI tutor in every student's pocket. With a 4.7 Google Play rating and 1,500+ students learning with us daily, we're building India's most affordable and personalized...
-
Associate
2 weeks ago
Indore, Madhya Pradesh, India bigbasket Full time ₹ 1,50,000 - ₹ 2,50,000 per yearCompany Descriptionbigbasket, a Tata Enterprise, is India's largest online supermarket with over 13 million customers and a presence in 60+ cities and towns. We operate through various business lines including bigbasket, bbnow, bbinstant, bbdaily, fresho, bbmandi, and bbsaathi, making grocery shopping convenient for customers. With a proud and growing family...
-
Sales Associate
7 days ago
Indore, Madhya Pradesh, India TWODUDEZ Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Associate located in Indore. The Sales Associate will be responsible for customer interactions, processing sales transactions, providing product knowledge, maintaining a clean and organized sales floor, and ensuring customer satisfaction. The...
-
Business Development Associate
2 days ago
Indore, Madhya Pradesh, India PremiAura Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to PremiAura We specialize in providing trained, professional, and reliable human resources for all kinds of events. As your event manpower partners, we ensure that every person deployed adds value, energy, and professionalism to your event. At PremiAura, we understand that behind every successful event is a dedicated team making...
-
Business Development Associate
4 days ago
Indore, Madhya Pradesh, India Ominiflow Full time ₹ 6,00,000 - ₹ 12,00,000 per yearOminiflow is provide solution for businessRole DescriptionThis is a full-time on-site role for a Business Development Associate located in Indore. The Business Development Associate will be responsible for day-to-day tasks including generating leads, conducting market research, and managing customer relationships. The associate will also create and deliver...
-
POSP Sales Associate
7 days ago
Indore, Madhya Pradesh, India PolicyX Full time ₹ 2,00,000 - ₹ 6,00,000 per yearA Place Where Passion Meets GrowthAre you ready to make a difference in India's ever-growing insurance sector? Explore opportunities at and join a dynamic team that values creativity and innovation.Are you ready to be a part of a tremendous success story?At we are always on the lookout for talented and passionate individuals. If you are someone looking for...
-
Sales Associate
5 days ago
Indore, Madhya Pradesh, India Quick Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionQuick Consulting Services is dedicated to providing a comprehensive range of consulting solutions tailored to meet your needs. Our expert team assists with tax services including income tax return filing, TDS return filing, and GST registration. Additionally, we offer student counselling and career counselling services to empower...
-
Customer Support Associate
7 days ago
Indore, Madhya Pradesh, India 10x Growth Accelerator Full time ₹ 1,32,000 - ₹ 1,80,000 per yearJob Title: Customer Support ExecutiveLocation: Indore, Madhya PradeshOpenings: Multiple ( Airtel )Job Description:We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first attitude.*Key Roles &...
-
Business Development Associate
2 weeks ago
Indore, Madhya Pradesh, India Heterize Infotech Private Limited Full time ₹ 2,00,000 - ₹ 5,00,000 per yearAbout the company:Sunyata Global Ventures ( A brand by Heterize Infotech Private Ltd) is an E-commerce service provider company that helps businesses of all sizes sell their products online. Whether you're a small retailer or a large wholesaler, we make it easy for you to reach customers anywhere in the world. We are Authorized Amazon Service Provider &...