Customer Success Executive

3 days ago


Indore, Madhya Pradesh, India 3070c22c-52e6-459f-8468-bf0ef4c61379 Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Customer Success Executive (Day Shift)

Location: Indore (Onsite)

Experience: 1–3 Years (Mandatory)

Industry: IT Services / SaaS / Product Development

About EngineerBabu

EngineerBabu is a trusted technology partner with 10+ years of experience delivering world-class digital products for startups, enterprises, and global brands.

We have successfully built platforms for companies like Wishfin, Dunzo (V1), Open Money, Kulu, TaptapSend, and many other fintech, lending, healthcare, and eCommerce businesses.

We are known for:

  • Strong product engineering DNA
  • Proven expertise in App Development, Web Development, AI/ML, Loan Management Systems
  • Working with global clients across the US, UK, Australia, Middle East, and India
  • A culture of high accountability, ownership, and long-term client success

If you want to grow fast, learn from experienced founders, and work on global-standard products—EngineerBabu is the right place.

Role Overview: Customer Success Executive

We are looking for a confident and mature Customer Success Executive (Day Shift) with a minimum of 1 year of experience in customer success, pre-sales, inside sales, or client communication.

You will manage inbound leads, understand their needs in detail, and coordinate meetings with the internal team when there is a strong fit.

Key Responsibilities

  • Handle inbound calls and inquiries during the day shift
  • Conduct detailed requirement discussions with prospects
  • Qualify and assess the lead based on need, budget, and timeline
  • Present EngineerBabu's capabilities and success stories clearly
  • Schedule meetings with the Sales/BA team for qualified leads
  • Maintain CRM updates and follow-ups
  • Ensure high customer satisfaction and smooth lead handover
  • Act as the first-level guide to help prospects navigate our services

Required Skills

  • Minimum 1 year experience in Customer Success / Inside Sales / Client Coordination
  • Excellent spoken and written English
  • Strong communication and listening skills
  • Ability to understand IT services like App/Web development, AI, APIs, etc.
  • Good knowledge of customer handling and call etiquettes
  • Ability to quickly build trust and comfort on calls
  • Familiarity with CRM tools

Work Details

  • Shift: Day Shift
  • Job Type: Full-time, In-office (Indore HQ)
  • Salary: Competitive, based on experience


  • Indore, Madhya Pradesh, India RackBank Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Key Responsibilities:Serve as the primary point of contact for assigned customer accounts, ensuring seamless communication and relationship management.Drive customer satisfaction, retention, and renewals by understanding client needs.Coordinate with internal teams to ensure timely resolution of issues, proactive incident communication, and smooth...


  • Indore, Madhya Pradesh, India Arivihan Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Customer Success Representative (ORM) – EdTech | Indore (On-site)Company: Arivihan TechnologiesAt Arivihan, we're on a mission to democratize education for Bharat by putting a personal AI tutor in every student's pocket. With a 4.7 Google Play rating and 1,500+ students learning with us daily, we're building India's most affordable and personalized...


  • Indore, Madhya Pradesh, India It's Prompt Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt It's Prompt, we blend the precision of technology with the empathy of people — redefining how businesses communicate with their customers. We're a next-generation AI-assisted BPO specializing in customer support, chat management, and process outsourcing for eCommerce, beauty, and lifestyle brands worldwide. Our smart strategies are...


  • Indore, Madhya Pradesh, India Make My House Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats to address customer inquiries and concerns.Provide timely, accurate, and professional solutions to customer issues.Maintain a positive, empathetic, and professional attitude toward customers at all times.Understand and resolve customer complaints by clarifying issues, identifying...


  • Indore, Madhya Pradesh, India Navayuvabharat Infotech (NYB Infotech) Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    bulk requirement on customer service executivethe candidate must know the Tamilif any one interested please share your resumemy location - Indore Madya Pradesh.


  • Indore, Madhya Pradesh, India Right Track Consultants Full time ₹ 1,20,000 - ₹ 2,00,000 per year

    Job Description:Immediate hiring for Customer Care Executive Voice Process (M/F)Location: IndoreEducation: Any 12th Pass, Undergraduate or GraduateSalary: 1.20 LPA to 2.0 LPAKey Skills:Excellent English SpeakersBasic Computer skillsShould know call etiquettesGood listening skills Ability to handle pressure and resolve customer queriesImmediate joiners...


  • Indore, Madhya Pradesh, India WebKorps Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionWebKorps is a global IT consulting and development company dedicated to providing innovative solutions to businesses across diverse industries. Driven by creativity, enthusiasm, and teamwork, WebKorps strives to push the boundaries of innovation while delivering maximum value at affordable prices. The company specializes in SaaS...


  • Indore, Madhya Pradesh, India Croma Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionCroma, a leading brand under Infiniti Retail Ltd. and a wholly-owned subsidiary of Tata Sons, is one of India's first organized consumer durables and electronics retailers. With over 540 stores in 200+ cities, Croma continues to expand its reach, focusing on suburban and smaller cities. The brand provides a seamless omni-channel shopping...


  • Indore, Madhya Pradesh, India Digitide Solution Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join Digitide Solution Limited as a Customer Care Executive, where your passion for customer service will shine. At Digitide, we pride ourselves on providing innovative and top-tier digital solutions to our clients, and as a key member of our customer care team, you will play an essential role in maintaining our reputation for excellence. Your primary...


  • Indore, Madhya Pradesh, India Starwalk Services Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Job Title: Customer Support ExecutiveLocation: IndoreUndergraduate can applyOnly for customer support Experienced candidates.Salary: 23, INRWork Schedule: Rotational week-offs and shiftsResponsibilities:Handle customer inquiries via phone, email, or chat promptly and professionally.Provide accurate information on products, services, and policies.Assist in...