Customer Support Executive – US Pathology Lab

About the RoleJoin our team as a Customer Support Executive for a leading US-based Pathology Lab. You'll be the first point of contact for pathologists and lab staff handling queries around orders, samples, reports, and portal access. You'll also perform basic troubleshooting and ensure timely, empathetic, and professional communication throughout the...

Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.Provide accurate information about products, services, and company policies.Resolve customer complaints and issues by coordinating with relevant departments.Maintain records of customer interactions, feedback, and resolutions.Follow up with customers to ensure...

Key ResponsibilitiesHandle inbound and outbound calls, emails, and chats to address customer inquiries and concerns.Provide timely, accurate, and professional solutions to customer issues.Maintain a positive, empathetic, and professional attitude toward customers at all times.Understand and resolve customer complaints by clarifying issues, identifying...

Job Description: Voice International Process – Customer Support Executive (Freshers only)Location:IndoreWork Mode:Work from OfficeShift Timing:Rotational Shift (Night Shift, cab facility available)About the RoleWe are seeking enthusiastic and customer-focused individuals to join our International Voice Process team asCustomer Support Executives. The role...

Customer Support Executive (CSE)Experience: Fresher to 1 yearSalary:Fresher: Up to ₹20,000Experience: Up to ₹25,000Requirements:Excellent English communication (verbal & written)Handle customer queries via phone, email, or chatBasic computer skillsCustomer-focused and quick learnerJob Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Paid sick...

Company DescriptionJob Title: International Voice Calling ExecutiveDepartment:Support TeamLocation:On-siteJob Type:Full-timeExperience:1+ YearsShift Timing:Night ShiftOpen Positions:2About the Role:We are seeking enthusiastic and articulateInternational Voice Calling Executivesto join our Support Team. In this role, you will provide voice-based assistance to...

Lab Engineer / Technician: Candidate must have knowledge of Measuring Instrument, its application and usage. Experience with 1-2 year will be an added advantage.Lab Manager / Technical Manager / Quality Manager: Knowledge of ISO: is must. Should be able to control overall Lab activities including Sales & Marketing. Should have 2-5 years knowledge of...

Role & responsibilitiesManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.Responsibilities:-• Respond to customer queries in a...

Job Title: Customer Support (Voice) – US ShiftLocations: Kolkata & IndoreDuration: 6+ MonthsImmediate Joiners PreferredAbout the Role:We're looking for dynamic individuals to join our Customer Support Voice team supporting US clients. If you are based in Indore or Kolkata, possess strong communication skills, and are flexible to work during US night...