Customer Support Executive

1 day ago

Indore, Madhya Pradesh, India Nextel Advertising Pvt. Ltd Full time ₹ 2,20,000 per year

is an early-stage SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp's Business API, Facebook and Instagram APIs businesses can easily engage with their customers in-real time - at scale

is looking for a motivated, intelligent and driven professional to join our team as an Account Executives. The Account Executives play a critical role in the company's success by developing the top of the sales funnel. As an early member of our team, you'll have a unique chance to tackle a green field opportunity and shape the future direction of the team.

You will gain experience interacting with clients of all levels, in a variety of industries and across a broad geographical area. This is a challenging, exciting role that will test your sales skills, strategic thinking capabilities, and ability to remain focused and follow-through on plans. We fully support our best team members to become leaders in the team, progress into Mangement roles, or into marketing and other various positions.

Responsibilities and Duties

  • Understand clients businesses and help them accordingly
  • Apply use-cases to the relevant clinets
  • Identify key decision makers and business pain points, and articulate how can address
  • Partner with our Sales Executives to help fill their pipeline and develop your skills
  • Schedule quality appointments and ensure a smooth handover from Sales Executive
  • Transform Sales Opportunities to repetition by educating and nurturing them
  • Collaborate closely with Marketing and Sales teams to execute on lead retention and target account strategies
  • Meet and/or exceed Client Retention goals for meetings set, activity, and opportunities added to the funnel

Required Experience, Skills and Qualifications

- 1+ year of experience using tools like Zendesk or similar (Jira, Intercom, etc.) and various plug-ins/automated workflows for ticket and incident management

  • Previous software sales development / lead generation experience preferred

  • Enthusiastic, organized self starter who sets goals and exceeds them

  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent written/verbal communication skills
  • Ability to take initiative
  • Comfortable working in a fast-paced and metrics-driven environment
  • Proven success in a role with quarterly targets a plus
  • Experience with CRM and other sales automation / prospecting tools a plus

Job Types: Full-time, Permanent, Fresher

Pay: From ₹220,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time
  • Paid time off

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

  • Customer Support Executive

    5 days ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team.The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    1 week ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    5 days ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    5 days ago

    Indore, Madhya Pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 days ago

    Indore, Madhya Pradesh, India 10xgrowthaccelerator Full time ₹ 1,10,000 - ₹ 1,50,000 per year

    Job Title: Customer Support ExecutiveCompany: Altruist JDLocation: Indore, Madhya PradeshOpenings: Multiple ( Airtel )Job Description:We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first...

  • Customer Support Executive

    2 days ago

    Indore, Madhya Pradesh, India Upskill Academy Full time ₹ 11,000 - ₹ 15,000 per year

    Job Title: Customer Support ExecutiveCompany: Altruist JDLocation: Indore, Madhya PradeshOpenings: Multiple ( Airtel )Job Description:We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first...

  • Customer Support Executive

    1 day ago

    Indore, Madhya Pradesh, India MMF Infotech Technologies Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Company DescriptionMMF Infotech Technologies Pvt. Ltd. delivers highly competitive solutions and services to small to mid-size businesses globally, specialising in web design and development, mobile application development, digital marketing, and back-office services. Founded in 2011, the company serves clients in the USA, UK, UAE, and other countries. With...

  • Customer Support Executive

    2 days ago

    Indore, Madhya Pradesh, India Elsess Digital System Pvt. Ltd. Full time ₹ 4,80,000 per year

    We're Hiring – Customer Support Executive(Call & WhatsApp Chat Support)Location: Ardente Office One, Hoodi Main Road, BengaluruCompany: INM Communications Pvt. Ltd.Are you a great communicator who loves helping people?We're looking for someone energetic, polite, and customer-focused to join our Customer Support Team – handling both calls and WhatsApp...