
Customer Support Executive
10 hours ago
Work Type:
Full-time, On-site
Job Summary:
We are looking for enthusiastic
Customer Care Executives
to join our team. Fresh graduates are welcome You will handle customer queries via calls, WhatsApp/Interakt chats, and emails, ensuring excellent service and timely resolution of issues.
Key Responsibilities:
- Handle customer calls (inbound/outbound) professionally.
- Respond to chats and emails promptly.
- Maintain accurate records of interactions.
- Resolve customer concerns or escalate when needed.
- Share order updates, product details, and offers.
- Coordinate with internal teams for smooth operations.
Requirements:
- Fluency in
English and Hindi
(spoken & written). - Basic knowledge of
MS Word & Excel
. - Good communication and multitasking skills.
- Positive attitude and willingness to learn.
- Graduate in any stream.
Reporting To:
Team Leader
Work Hours:
Standard business hours (Office-based)
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