Customer Support Executive

15 hours ago

Indore, Madhya Pradesh, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Work Type:
Full-time, On-site

Job Summary:

We are looking for enthusiastic
Customer Care Executives
to join our team. Fresh graduates are welcome You will handle customer queries via calls, WhatsApp/Interakt chats, and emails, ensuring excellent service and timely resolution of issues.

Key Responsibilities:

  • Handle customer calls (inbound/outbound) professionally.
  • Respond to chats and emails promptly.
  • Maintain accurate records of interactions.
  • Resolve customer concerns or escalate when needed.
  • Share order updates, product details, and offers.
  • Coordinate with internal teams for smooth operations.

Requirements:

  • Fluency in
    English and Hindi
    (spoken & written).
  • Basic knowledge of
    MS Word & Excel
    .
  • Good communication and multitasking skills.
  • Positive attitude and willingness to learn.
  • Graduate in any stream.

Reporting To:
Team Leader

Work Hours:
Standard business hours (Office-based)

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