Service Delivery Officer

Customer Service Officer Role Category Parameters Parameter Weight % Metro Urban SU Rural CSO Service Quality Welcome calling and onboarding Customers (100% of NTB A/cs of the Branch % NA NA NA NA CSO Quantitative Parameters MoM CASA NTB (Nos % CSO Quantitative Parameters ...

Company Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...

Job Purpose This dynamic fast-paced internal-facing role requires a customer-focused communicator with the ability to take initiative and work both independently and collaboratively within a team The selected individual will join the Global IT 1st Line Support Team part of RWS s Group IT Team which provides IT support services to over 8 000 end users...

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Company Description Bosch Global Software Technologies Private Limited is a 100 owned subsidiary of Robert Bosch GmbH one of the world s leading global supplier of technology and services offering end-to-end Engineering IT and Business Solutions With over 28 200 associates it s the largest software development center of Bosch outside Germany indicating that...

Service Delivery Manager - Managed Security This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications...

Key Responsibilities Business The Manager - Operations Support is responsible for overseeing a team dedicated to managing operational queries escalations reporting and process support activities This role ensures seamless operations by coordinating cross-functional support monitoring service delivery performance resolving issues promptly and implementing...

Service Delivery Manager is responsible for overall coordination of the Service Management processes The Service Delivery Manager is responsible for defining various processes used by the cloud operation teams The individual will lead ongoing stability efforts with the purpose of improving the availability of Granicus products working across the various...

Description Role Summary The Senior Service Delivery Manager SDM is a critical leadership position with at least 12-15 years experience responsible for the successful end-to-end delivery of services to a key client or set of clients This role serves as the executive client interface and single point of accountability for operational performance ...

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction You will understand requirements create and review designs validate the architecture and ensure high levels of service offerings to...