Service Delivery Officer
1 day ago
Service Delivery Officer
Role Category Parameters Parameter Weight % Metro Urban SU Rural Service Delivery Officer Quantitative Parameters MoM - Generate 25 leads (LG level) across various products (SA, MF, MF SIP, Insurance, Gold Loan, FD, RD, Locker % NA NA NA NA Service Delivery Officer Quantitative Parameters Mapped Book: 3% MoM TRV Growth of Mapped Book %Service Delivery Officer Customer Engagement Welcome calling and onboarding of Customers (100% of NTB A/cs of all accounts of the Branch % NA NA NA NA Service Delivery Officer Customer Engagement Branch Customer Base: Conduct customer events in Branches (min 2 per Month % NA NA NA NA Service Delivery Officer Portfolio Management Branch Customer Base: Improve digital adoption of Customers of the branch (1% MoM Increment in MB/IB adoption % NA NA NA NA Service Delivery Officer Portfolio Management Branch Elite Customer Base: Touch base (Telephonically) with entire Elite Customer base of the Branch once in a Qtr and create awareness on Convenience Banking %
Service Delivery Officer Portfolio Management Mapped Book : Product Penetration Index (Average Growth @ Portfolio Level) @ 0.1 per Month %
Service Delivery Officer Branch Operations Lobby Management - Ensure seamless Customer Experience at Branches and also handle Locker ops management - Nil customer escalations % NA NA NA NA
100%
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Service Delivery Officer
23 hours ago
, Bangalore , H S R layout, Branch Banking, Karnataka, Rest of India Equitas Small Finance Bank Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRoleCategoryParametersParameter Weight %MetroUrbanSURuralService Delivery OfficerQuantitative ParametersMoM - Generate 25 leads (LG level) across various products (SA, MF, MF SIP, Insurance, Gold Loan, FD, RD, Locker)15%NANANANAService Delivery OfficerQuantitative ParametersMapped Book: 3% MoM TRV Growth of Mapped Book20%Service Delivery OfficerCustomer...
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Customer Service Officer
2 weeks ago
Branch Banking>Rest of India >Karnataka>Karnataka>Bangalore >Bangalore >Karnataka>>SANJAY NAGAR Equitas Small Finance Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCustomer Service Officer Role Category Parameters Parameter Weight % Metro Urban SU Rural CSO Service Quality Welcome calling and onboarding Customers (100% of NTB A/cs of the Branch % NA NA NA NA CSO Quantitative Parameters MoM CASA NTB (Nos % CSO Quantitative Parameters ...
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It Service Delivery Manager
3 weeks ago
Bangalore, Karnataka, India EIL Global IT Solutions and Services Pvt Ltd Full timeCompany Overview EIL Global IT Solutions and Services Pvt Ltd headquartered in Adelaide Australia is a renowned provider of IT services across the Asia Pacific and EMEA regions With expertise in desktops servers networks and data center technologies EIL Global leads enterprises through digital transformation Our comprehensive services span the entire IT...
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It Service Delivery Analyst
3 weeks ago
Bangalore, Karnataka, India RWS Full timeJob Purpose This dynamic fast-paced internal-facing role requires a customer-focused communicator with the ability to take initiative and work both independently and collaboratively within a team The selected individual will join the Global IT 1st Line Support Team part of RWS s Group IT Team which provides IT support services to over 8 000 end users...
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Service Delivery Manager
4 weeks ago
Bangalore, Karnataka, India worldline Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
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Service Delivery Manager
4 weeks ago
Bangalore, Karnataka, India Hewlett Packard Enterprise Full timeService Delivery Manager - Managed Security This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications...
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Delivery Coordinator
2 weeks ago
Bangalore, Karnataka, India Varite Full timeCompany Name VARITE India Private Limited About The Client One of the oldest banking instituitions in the UAE and Middle East The Client provides a range of conventional and Islamic banking services including personal banking solutions such as deposits loans and credit cards The bank also offers corporate and investment banking services including corporate...
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Bangalore, Karnataka, India NetApp Full timeGDRE Delivery Enablement Analyst Professional Services Full-time As a GDRE Global Delivery Resourcing and Execution Delivery Enablement Manager DEM you are in a role that is essential to the success of the Global Project Delivery at NetApp You will deliver outstanding support services to our GDRE Associate Project Manager APM Field Project PM Manager FPM...
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Vice President-service Delivery Leader
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Bangalore, Karnataka, India GENPACT Full timeReady to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From...
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Director, Global Technical Services
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Bangalore, Karnataka, India Palo Alto Networks Full timeCompany Description Our Mission At Palo Alto Networks everything starts and ends with our mission Being the cybersecurity partner of choice protecting our digital way of life Our vision is a world where each day is safer and more secure than the one before We are a company built on the foundation of challenging and disrupting the way things are done and we...