Customer Support(Chat Process)

1 week ago


Mumbai, Maharashtra, India NowIntern Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Responsibilities

  • Respond promptly to customer inquiries via live chat
  • Provide accurate product/service information
  • Troubleshoot issues and guide customers through solutions
  • Resolve complaints or escalate complex issues to supervisors
  • Maintain professionalism and build rapport with customers
  • Document interactions and update CRM systems
  • Handle multiple chats simultaneously with efficiency
  • Stay updated on product changes, policies, and promotions

Job Types: Full-time, Permanent

Pay: ₹18, ₹22,000.00 per month

Work Location: In person



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