Inbound Process and email and chat Customer support
1 day ago
Job Opening: Customer Support Executive (Inbound Process – Email & Chat)
Location:
Near MTNL Office, Mahape, Navi Mumbai – 400710
Timings:
10:00 AM – 7:00 PM
Week Off:
Fixed Sunday
Role Overview:
We are seeking motivated individuals to join our
Customer Support Team
for inbound processes (email & chat). The ideal candidate should possess good communication skills and the ability to handle customer interactions effectively.
Key Responsibilities:
- Manage customer queries through email and chat.
- Provide prompt, accurate, and professional responses.
- Ensure customer satisfaction and issue resolution.
Requirements:
- Qualification: Minimum HSC (Graduate preferred).
- Experience: Fresher or candidates with minimum 6 months of any experience.
- Languages: Proficiency in Hindi and English.
- Strong communication skills (written & verbal).
Compensation & Benefits:
- Salary: ₹15,000/- (in-hand).
- Fixed Sunday off.
Interview Rounds:
HR → Operations → Client
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