Chat Support Specalist

1 day ago


Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 28,70,000 per year

WE ARE HIRING FOR GRACE STAFFING SERVICES

Job Title: Chat Support Specialist (Chat Process)

Shift: US Rotational Shifts (9 hours)

Working Days: 5 Days a Week (2 Rotational Offs)

Mode: Work-from-office

Job Description:

We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires flexibility for night shifts and working in rotational shifts.

Key Responsibilities:

  • Provide efficient, friendly chat support to customers.
  • Resolve customer issues and inquiries.
  • Maintain accurate documentation of all interactions.
  • Meet team KPIs (response time, resolution time, customer satisfaction).

Eligibility:

  • HSC with 06 Months Experience or Graduate Fresher (HSC candidates need 6 months - 1 year experience in international customer service).
  • Strong written communication skills in English.
  • Must be open to working in night shifts and rotational shifts.
  • Pick-up Centralized & Home drop-off transportation provided
  • Must have relevant documents (ID proof, education certificates).
  • Immediate Joiner's Only
  • Must based in Mumbai only.

What We Offer:

  • Competitive salary and incentives.
  • drop-off provided by the company.
  • Learning and growth opportunities.
  • OT & Incentives

Contact :

Email :

Mobile No : Jay)

Job Types: Full-time, Permanent, Fresher

Pay: ₹23, ₹28,700.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • Chat Support

    4 days ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...

  • Chat Support

    4 days ago


    Mumbai, Maharashtra, India Jobman by Shunya Tattva Full time

    Hiring Now – Customer Service (Chat Process) Location: Andheri (Marol), Mumbai | Work From Office | Immediate Joiners Only Why You Should Apply Day Shift – Perfect work-life balance Salary up to ₹30,000 Inhand Non-Voice Process (Chat Only) – No calling pressure Career Growth in Customer Experience & Digital Support Work with a fast-growing...


  • Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 18,000 - ₹ 27,000

    Are you looking for a role that combines your passion for delivering exceptional customer experiences with cutting-edge technology? As a Chat Process Executive, you will be responsible for managing multiple chat conversations simultaneously, providing timely and accurate responses to customer inquiries.About the Job:This is an excellent opportunity for...


  • Navi Mumbai, Maharashtra, India Angel Consultants Full time US$ 50,000 - US$ 1,00,000 per year

    We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to sana


  • Mumbai, Maharashtra, India Flo Sleep Solutions Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    About the RoleHandle customer inquiries via WhatsApp chat and email, delivering accurate, empathetic, and timely support. (Freshers can apply as well)Key ResponsibilitiesRespond to customer queries and concerns through WhatsApp and email promptly.Provide accurate details on products, orders, services, and policies.Resolve issues or escalate complex cases to...


  • Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,70,000 - ₹ 2,50,000

    Job Title: Banking Chat Support ProfessionalAbout the Job:We are seeking an energetic and customer-focused individual for our Banking Chat Process in a leading BPO setup.This is an excellent opportunity for fresh graduates and experienced professionals looking to build a career in customer support for international clients.Key Responsibilities:Hire-in as...


  • Navi Mumbai, Maharashtra, India Pawan Enterprises Full time ₹ 19,000 - ₹ 23,000 per year

    Hiring For Technical Support.Chat Process - Complete Nonvoice.Designation - AnalystJob location - AiroliSalary - Upto 23k in handUS ShiftsTransport facility would be provided by the companyLimited hiring only...For more details kindly share your updated resume on: Job Type: Full-timePay: ₹19, ₹23,000.00 per monthBenefits:Health insuranceLife...


  • Mumbai, Maharashtra, India Outpace Consulting Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hiring for Leading ITES Company In Mumbai for Customer SupportKey Highlights:1: Graduate/UG Fresher2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: Transport as per Company Policy6: Excellent Communication Skills7: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service...

  • Hiring For Chat

    3 days ago


    Mumbai, Maharashtra, India Sutherland Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Customer Support Associate Non-Voice (Contract)Location: Airoli, Navi MumbaiContract Duration: 5 MonthsInterested candidate can apply here or share resume to Eligibility:HSC (12th pass) / Undergraduate (pursuing or completed).BE & B.Tech candidates are not eligible.Fresher only.Process: Non-Voice / Chat / SMS SupportJob Description: We are hiring...


  • Mumbai, Maharashtra, India NowIntern Full time ₹ 18,000 - ₹ 2,20,000 per year

    ResponsibilitiesRespond promptly to customer inquiries via live chatProvide accurate product/service informationTroubleshoot issues and guide customers through solutionsResolve complaints or escalate complex issues to supervisorsMaintain professionalism and build rapport with customersDocument interactions and update CRM systemsHandle multiple chats...