Chat Support Specalist

20 hours ago

Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 2,88,700 per year

WE ARE HIRING FOR GRACE STAFFING SERVICES

Job Title: Chat Support Specialist (Chat Process)

Shift: US Rotational Shifts (9 hours)

Working Days: 5 Days a Week (2 Rotational Offs)

Mode: Work-from-office

Job Description:

We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires flexibility for night shifts and working in rotational shifts.

Key Responsibilities:

  • Provide efficient, friendly chat support to customers.
  • Resolve customer issues and inquiries.
  • Maintain accurate documentation of all interactions.
  • Meet team KPIs (response time, resolution time, customer satisfaction).

Eligibility:

  • HSC with 06 Months Experience or Graduate Fresher (HSC candidates need 6 months - 1 year experience in international customer service).
  • Strong written communication skills in English.
  • Must be open to working in night shifts and rotational shifts.
  • Pick-up Centralized & Home drop-off transportation provided
  • Must have relevant documents (ID proof, education certificates).
  • Immediate Joiner's Only
  • Must based in Mumbai only.

What We Offer:

  • Competitive salary and incentives.
  • drop-off provided by the company.
  • Learning and growth opportunities.
  • OT & Incentives

Contact :

Email :

Mobile No : Jay)

Job Types: Full-time, Permanent, Fresher

Pay: ₹23, ₹28,700.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Chat Support

    6 days ago

    Mumbai, Maharashtra, India Orange Hr Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Role Overview: You will be responsible for resolving queries through chat in a BPO/Call center/Voice/Chat environment. The ideal candidate should have excellent English communication skills and be comfortable working any 9-hour shift or a 24/7 shift, which may include night shifts. The working schedule consists of 5 days with 2 rotational offs....

  • Chat Support Associate

    1 week ago

    Mumbai, Maharashtra, India Iide Education Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    - Job Title: Chat Support Associate- Department: Customer Support- Location: Lower Parel (5 minutes away from Lower Parel Station)- Reports to: LeadAbout IIDE:IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to...

  • Chat Support Executive

    3 days ago

    Navi Mumbai, Maharashtra, India Angel Consultants Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to sana

  • Chat Support Executive

    3 days ago

    Mumbai, Maharashtra, India Flo Sleep Solutions Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    About the RoleHandle customer inquiries via WhatsApp chat and email, delivering accurate, empathetic, and timely support. (Freshers can apply as well)Key ResponsibilitiesRespond to customer queries and concerns through WhatsApp and email promptly.Provide accurate details on products, orders, services, and policies.Resolve issues or escalate complex cases to...

  • Chat Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Momentum Hr Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    You Need To Solve Banking Customer Service Over Chat , Query Related To Banking , Any Banking Queary Over ChatOffice cab/shuttleFood allowanceHealth insuranceAnnual bonusProvident fund

  • Chat Support Executive

    1 week ago

    Navi Mumbai, Maharashtra, India Endimension Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:* Manage chat conversations via whatsapp platform* Ensure timely resolution of Client or Radiologist queries.* Co-ordinate with CSR Team according to Whatsapp chat

  • Email & Chat Support

    6 days ago

    Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role: Customer Support ExecutiveLocation: MumbaiExperience- 4-5 yearsNotice Period- ImmediateJob DescriptionNeed a customer service agent with email and chat experienceRotational shiftEducation- GraduateShould have good English communication for US processShift : Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMInterested Candidates can share their updated...

  • Freshers || US International Chat Support

    1 week ago

    Mumbai, Maharashtra, India Mind Fox Consulting Full time ₹ 1,70,000 - ₹ 2,20,000 per year

    Hiring for International chat support for a brand based out in Mumbai --- HSC /Grad fresher / 06 months of experience with excellent communication skills can apply. Max Salary is from 17k- 19k in-hand + incentives Need Immediate joiners Required Candidate profile5 days working with rotational shifts and offs cabs are provided. Candidate should have excellent...

  • Customer Support Representative- Chat

    21 hours ago

    Navi Mumbai, Maharashtra, India AssignX Global Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAssignX Global Solutions is a leading recruitment firm specializing in connecting businesses with exceptional talent to meet their hiring needs. The company focuses on building strong relationships with clients and candidates, ensuring a seamless and efficient recruitment process. With a commitment to quality and results, AssignX empowers...

  • Chat Support Associate

    3 days ago

    Mumbai, Maharashtra, India Outpace Consulting Services Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Hiring for Leading ITES Company In Mumbai for Customer SupportKey Highlights:1: Graduate/UG Fresher2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: Transport as per Company Policy6: Excellent Communication Skills7: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service...