Chat Support Executive
3 days ago
About the Role
Handle customer inquiries via WhatsApp chat and email, delivering accurate, empathetic, and timely support. (Freshers can apply as well)
Key Responsibilities
- Respond to customer queries and concerns through WhatsApp and email promptly.
- Provide accurate details on products, orders, services, and policies.
- Resolve issues or escalate complex cases to relevant teams.
- Log all interactions and update customer records in the CRM.
- Maintain a consistent, empathetic brand tone in responses.
Qualifications & Skills
- Strong written English communication skills.
- Customer‑service mindset with patience and empathy.
- Ability to multitask and manage WhatsApp chats and emails efficiently.
- Basic familiarity with CRM or helpdesk tools.
Preferred Experience
- Prior experience with WhatsApp or email support (~1 year) is a plus.
- Comfortable using templates or AI‑assisted tools, personalized when needed.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
-
Chat Support Executive
3 days ago
Navi Mumbai, Maharashtra, India Angel Consultants Full time ₹ 1,50,000 - ₹ 3,00,000 per yearWe are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to sana
-
Chat Support Executive
2 weeks ago
Mumbai, Maharashtra, India Momentum Hr Full time ₹ 6,00,000 - ₹ 12,00,000 per yearYou Need To Solve Banking Customer Service Over Chat , Query Related To Banking , Any Banking Queary Over ChatOffice cab/shuttleFood allowanceHealth insuranceAnnual bonusProvident fund
-
Chat Support
7 days ago
Mumbai, Maharashtra, India Orange Hr Full time ₹ 1,50,000 - ₹ 2,50,000 per yearRole Overview: You will be responsible for resolving queries through chat in a BPO/Call center/Voice/Chat environment. The ideal candidate should have excellent English communication skills and be comfortable working any 9-hour shift or a 24/7 shift, which may include night shifts. The working schedule consists of 5 days with 2 rotational offs....
-
Chat Support Associate
1 week ago
Mumbai, Maharashtra, India Iide Education Full time ₹ 2,00,000 - ₹ 6,00,000 per year- Job Title: Chat Support Associate- Department: Customer Support- Location: Lower Parel (5 minutes away from Lower Parel Station)- Reports to: LeadAbout IIDE:IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to...
-
Chat Support Executive
1 week ago
Navi Mumbai, Maharashtra, India Endimension Full time ₹ 15,00,000 - ₹ 28,00,000 per yearResponsibilities:* Manage chat conversations via whatsapp platform* Ensure timely resolution of Client or Radiologist queries.* Co-ordinate with CSR Team according to Whatsapp chat
-
Chat Support Specalist
21 hours ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 2,88,700 per yearWE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Chat Support Specialist (Chat Process)Shift: US Rotational Shifts (9 hours)Working Days: 5 Days a Week (2 Rotational Offs)Mode: Work-from-officeJob Description:We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires...
-
Email & Chat Support
6 days ago
Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRole: Customer Support ExecutiveLocation: MumbaiExperience- 4-5 yearsNotice Period- ImmediateJob DescriptionNeed a customer service agent with email and chat experienceRotational shiftEducation- GraduateShould have good English communication for US processShift : Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMInterested Candidates can share their updated...
-
Mumbai, Maharashtra, India Ziraya Business Solutions Full time ₹ 2,40,000 - ₹ 4,80,000 per yearCustomer Support Executive Chat/Call/Email SupportKey Responsibilities:* Handle inbound customer queries via chat, call, and email for all brand platforms (Man Matters, Be Bodywise, Little Joys).* Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics.* Accurately document all interactions...
-
Chat & Email Support Executive
22 hours ago
Mumbai, Maharashtra, India Capita Full time ₹ 4,00,000 - ₹ 8,00,000 per yearHiring for Chat & Email Process - (3 Months Contract)Position - Customer Service Executive - Non-VoiceDomain - LogisticsRegion - UKMode - HybridShift Timing - UK shifts with 2 rotational Off (Candidate should be comfortable with night shifts)Qualification - HSC & Graduate Fresher or ExperienceJob location - MumbaiInterview Venue- : 4th Floor, Godrej Two,...
-
Email & Chat Customer Support Executive
6 days ago
Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title- Customer Support ExecutiveLocation- Goregaon, Mumbai- WFOExperience- 4 yearNotice Period- immediate joinerShift :Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMRequirement-Need a customer service agent with email and chat experienceRotational shift as per client demandEducation- GraduateShould have good English communication for US...