Chat Support Associate
3 days ago
Hiring for Leading ITES Company In Mumbai for Customer Support
Key Highlights:
1: Graduate/UG Fresher
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working
5: Transport as per Company Policy
6: Excellent Communication Skills
7: Immediate Joiners Preferred
A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.
Whatsapp Your CV
HR Anushtha @
Key Responsibilities:
Responding to customer inquiries:
Answering questions about products or services, providing information, and offering guidance.
Resolving customer issues:
Troubleshooting problems, addressing complaints, and finding solutions to customer concerns.
Providing support:
Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience.
Managing customer interactions:
Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction.
Recording and reporting:
Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
-
Chat Support Associate
1 week ago
Mumbai, Maharashtra, India Iide Education Full time ₹ 2,00,000 - ₹ 6,00,000 per year- Job Title: Chat Support Associate- Department: Customer Support- Location: Lower Parel (5 minutes away from Lower Parel Station)- Reports to: LeadAbout IIDE:IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to...
-
Chat Support
7 days ago
Mumbai, Maharashtra, India Orange Hr Full time ₹ 1,50,000 - ₹ 2,50,000 per yearRole Overview: You will be responsible for resolving queries through chat in a BPO/Call center/Voice/Chat environment. The ideal candidate should have excellent English communication skills and be comfortable working any 9-hour shift or a 24/7 shift, which may include night shifts. The working schedule consists of 5 days with 2 rotational offs....
-
Chat Support Specalist
23 hours ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 2,88,700 per yearWE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Chat Support Specialist (Chat Process)Shift: US Rotational Shifts (9 hours)Working Days: 5 Days a Week (2 Rotational Offs)Mode: Work-from-officeJob Description:We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires...
-
Chat Support Executive
3 days ago
Navi Mumbai, Maharashtra, India Angel Consultants Full time ₹ 1,50,000 - ₹ 3,00,000 per yearWe are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to sana
-
Customer Support Associate
6 days ago
Mumbai, Maharashtra, India upGrad Full time ₹ 84,000 - ₹ 1,26,000 per yearDesignation- Customer / Student Support AssociateBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the RoleWe are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...
-
Chat Support Executive
3 days ago
Mumbai, Maharashtra, India Flo Sleep Solutions Full time ₹ 2,00,000 - ₹ 3,00,000 per yearAbout the RoleHandle customer inquiries via WhatsApp chat and email, delivering accurate, empathetic, and timely support. (Freshers can apply as well)Key ResponsibilitiesRespond to customer queries and concerns through WhatsApp and email promptly.Provide accurate details on products, orders, services, and policies.Resolve issues or escalate complex cases to...
-
Chat Support Executive
2 weeks ago
Mumbai, Maharashtra, India Momentum Hr Full time ₹ 6,00,000 - ₹ 12,00,000 per yearYou Need To Solve Banking Customer Service Over Chat , Query Related To Banking , Any Banking Queary Over ChatOffice cab/shuttleFood allowanceHealth insuranceAnnual bonusProvident fund
-
Chat Support Executive
1 week ago
Navi Mumbai, Maharashtra, India Endimension Full time ₹ 15,00,000 - ₹ 28,00,000 per yearResponsibilities:* Manage chat conversations via whatsapp platform* Ensure timely resolution of Client or Radiologist queries.* Co-ordinate with CSR Team according to Whatsapp chat
-
Associate Process Manager-chat
3 days ago
Navi Mumbai, Maharashtra, India eClerx Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the RoleWe are looking for a skilled Team Lead to manage and drive performance for our US Chat Support Process. The ideal candidate should have experience in handling chat operations, leading teams, and ensuring SLA/KPI adherence.Key ResponsibilitiesManage chat support team operationsDrive SLA & KPI performance (AHT, CSAT, Response Time)Handle...
-
Email & Chat Support
6 days ago
Mumbai, Maharashtra, India RMV Workforce Corporation Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRole: Customer Support ExecutiveLocation: MumbaiExperience- 4-5 yearsNotice Period- ImmediateJob DescriptionNeed a customer service agent with email and chat experienceRotational shiftEducation- GraduateShould have good English communication for US processShift : Rotational7 AM to 4 PM2 PM to 11 PM11 PM to 8 AMInterested Candidates can share their updated...