Customer Care Executive
2 days ago
Customer Service Executive – Email & Chat Process
Location: Viman Nagar, Pune
Qualification: 12th Pass and Above
Shift: Day Shift | 9:30 AM – 6:30 PM
Working Days: 6 Days a Week (1 Rotational Off)
Salary: Up to ₹25,000 + Unlimited Incentives
Experience: 0 to 2 Years in Customer Support
Key Responsibilities:
Handle customer queries via email and chat with professionalism and empathy
Provide accurate information and timely resolution to customer issues
Maintain detailed records of interactions and follow-ups
Collaborate with internal teams to ensure smooth customer experience
Meet daily productivity and quality benchmarks
Ideal Candidate:
Good written English communication skills
Typing speed and accuracy for chat handling
Customer-focused attitude with problem-solving skills
Basic computer knowledge (CRM or ticketing tools is a plus)
Freshers and experienced candidates welcome
Perks & Benefits:
Fixed salary + performance-based incentives
Training provided for process and tools
Friendly, supportive work culture
Office near public transport for easy commute
contact number:
Job Types: Full-time, Fresher
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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