Service Management CMDB
1 day ago
- Process Ownership: Develop, implement, and maintain CMDB processes, policies, and procedures in alignment with ITIL best practices.
- Data Integrity & Quality: Ensure accuracy, completeness, and consistency of configuration item data within the CMDB.
- Governance & Compliance: Enforce CMDB governance policies, conduct regular audits, and ensure compliance with regulatory and organizational standards.
- Collaboration: Work closely with IT teams (Service Desk, Incident, Change, and Problem Management) to support configuration management activities and resolve data issues.
- Strong knowledge of ITIL framework, especially Configuration Management and Service Asset Management.
- Experience with CMDB tools (e.g., ServiceNow, BMC Remedy, etc.).
Location
Bengaluru
Job Function
TECHNOLOGY
Role
Analyst
Job Id
380207
Desired Skills
Service Management | CMDB
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING
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