Hotel Front Office Executive – Reservations

3 days ago

Cochin, Kerala, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 8,00,000 per year

We are looking for a highly skilled and experienced Hotel Front Office Executive to join our team in the Hotels & Restaurants industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in a hotel setting.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Handle reservations, coordinate with other departments, and ensure seamless guest experiences.
  • Maintain high customer service standards and respond to guest inquiries professionally.
  • Coordinate with housekeeping, maintenance, and security teams to ensure smooth operations.
  • Monitor and report on front office performance metrics, such as occupancy rates and revenue.
  • Implement effective strategies to enhance front office efficiency and productivity.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with attention to detail and accuracy.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of front office software and systems, with the ability to learn new technologies quickly.
  • Strong leadership and team management skills, with the ability to motivate and guide team members.

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