Front Office Executive

5 days ago

Cochin, Kerala, India TRI-STAR HOTELS Full time ₹ 1,20,000 - ₹ 1,80,000 per year

About Us

Our core business spans Seafood Exporting, Hotel Management, and Visual Media Productions. With a strong presence in these sectors, we continue to expand and diversify our operations with a commitment to excellence and innovation.

Job Opportunity: Front Office Executives

We are currently seeking smart, dynamic Front Office Executives to join our Hotel division. Ideal candidates should have good communication skills, a professional appearance, and a customer-centric attitude.

Job Description:

Tristar Hotels is seeking friendly, reliable, and customer-focused individuals to join our hospitality team. As a member of the hotel staff, you will play a key role in ensuring a comfortable and welcoming stay for our guests. This role includes front desk duties, guest services, and general hotel support based on your experience and our current needs.

Key Responsibilities:

  • Greet and assist guests with check-in/check-out procedures
  • Respond to guest inquiries, requests, and complaints with professionalism
  • Manage reservations and room assignments using our booking system
  • Ensure lobby and common areas are clean, organized, and welcoming
  • Coordinate with housekeeping and maintenance staff as needed
  • Assist with luggage handling and local travel guidance
  • Provide timely service with a positive attitude

Requirements:

  • Strong communication and interpersonal skills
  • Basic computer knowledge and comfort with reservation systems
  • A passion for customer service and hospitality
  • Willingness to work in shifts, including weekends and holidays
  • Previous hotel or customer service experience is a plus but not mandatory

Package:

For Trainees/Freshers:

  • Basic Salary: ₹10,000 per month
  • Food Allowance: ₹3,000 per month
  • Benefits: Free accommodation, bonus, health insurance, and sales incentives
  • Work Schedule: 6 days a week; day or night shifts (no night shifts for women)
  • Notice Period: Minimum of 2 weeks

For Experienced Smart Front Office Executives:

  • Basic Salary: ₹12,000 per month
  • Food Allowance: ₹3,000 per month
  • Benefits: Free accommodation, bonus, health insurance, and sales incentives
  • Work Schedule: 6 days a week; day or night shifts (no night shifts for women)
  • Notice Period: Minimum of 2 weeks

Benefits:

  • Competitive salary
  • On-the-job training
  • Staff accommodation (if needed)
  • Opportunity for growth within the company

Join us and be part of a hospitality team that prides itself on delivering great service with a personal touch.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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