Customer Relationship Manager

4 days ago


Rohini, Delhi, India Aimlay Pvt. Ltd Full time ₹ 4,00,000 - ₹ 4,80,000 per year

Interested Candidates Call & Whatapp me

Senior Executive - CRM

Roles and Responsibilities

Collection from old clients

Retention

Up-sell, Cross-sell experience

Proficient in English and Hindi language

B2C client handling

Interact with existing customers and make follow-up calls

Timely payment & collections from the customers

Interaction with customers via Emails & over the phone.

Take actions to encourage timely debt payments

Process payments and refunds

Update account status records and collection efforts

Updating the existing customers on ongoing projects.

Report on collection activity

Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status.

Required Candidate profile

Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role

Knowledge of billing procedures and collection techniques

Working knowledge of MS Office and databases

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

Bachelor's degree

LinkedIn:

Aimlay YouTube channel:

Aimlay RNR:

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Health insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Excellent Communication Skills (Preferred)

Work Location: In person



  • Rohini, Delhi, India Flora Steels Pvt. Ltd. Full time ₹ 25,00,000 - ₹ 33,60,000 per year

    Key Responsibilities:Build and maintain strong, long-term relationships with customers.Act as the primary point of contact for customer queries, complaints, and escalations, ensuring quick resolution.Communicate product updates, offers, and services to existing customers.Regularly follow up with clients to understand their needs and provide solutions.Work...


  • Rohini, Delhi, India Aimlay Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company OverviewAimlay Pvt. Ltd. is a visionary Educational and Writing service platform in India, dedicated to empowering working professionals to achieve their academic aspirations, particularly in pursuing Doctor of Philosophy (PhD) admissions, both domestically and internationally. Our dynamic platform supports PhD research advancements and personal...

  • Zonal Sales Manager

    1 week ago


    Rohini, Delhi, India Edge Medical Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEdge Medical Solutions is a leading provider of refurbished healthcare equipment, committed to delivering cost-effective, high-quality solutions to hospitals, diagnostic centers, and specialty clinics across India.At Edge Medical Solutions, we specialize in maintaining, buying, selling, and refurbishing used medical equipment such as CT,...


  • Rohini, Delhi, India Bright Show Events and Services Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job Title: Business Development Executive / InternLocation: DelhiJob Type: Full-TimeExperience Required: 3 months to 2 yearsReporting To: FounderAbout Us:Bright Show Events is a professional event management company in Delhi specializing in exhibitions, corporate events, and conferences. We organize, coordinate, and carry out events from conferences and...


  • Rohini, Delhi, India mNivesh Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Training Manager – Mutual Fund Department Company:mNivesh Location:Sector 10, Rohini, Delhi Experience Required:Minimum 5 Years Qualification:Graduate/Postgraduate in Finance, Business, or a related field (MBA preferred) Certification:NISM Series V-A (Mutual Fund Distributor Certification) – MandatoryAbout mNiveshmNivesh is a fast-growing...

  • Sr. Account Manager

    2 days ago


    Rohini, Delhi, India Aimlay Pvt. Ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Call me Job Title: Account ManagerCompany: Aimlay Pvt. Ltd.Location: Rohini, Delhi (D Mall, Sec-10)Salary: Up to ₹50,000 per monthJoining: ImmediateJob Responsibilities:Build and maintain strong client relationships to ensure long-term business engagement.Act as the primary point of contact between clients and internal teams.Understand client requirements...


  • Rohini, Delhi, India Aimlay Full time ₹ 6,20,000 per year

    Job DescriptionPosition:Assistant ManagerLocation:Rohini West, DelhiDepartment:Sales / CounsellingExperience Required:8–10 Years (including 3–7 Years in Team Handling)Role OverviewWe are looking for adynamic and results-driven Assistant Managerwith proven expertise in the education sector and strong leadership capabilities. The role involves leading a...

  • Account Manager

    2 weeks ago


    Rohini, Delhi, India Futurex Management Solutions Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a highly skilled and detail-oriented Accounts Manager to lead and manage the accounting operations for our diverse portfolio of clients. As a growing outsourcing firm, we provide end-to-end financial and accounting solutions to clients across India and overseas.The ideal candidate will ensure accuracy in financial reporting, maintain...

  • Manager Operations

    2 days ago


    Rohini, Delhi, India Maxmite Global Pvt Ltd Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Job Title: Operations Manager – Web-to-Print Business (Snapstores App)About Snapstores AppSnapstores is a fast-growing web-to-print platform that enables businesses and individuals to design, customize, and order printed products online with ease. We are driven by innovation, customer satisfaction, and operational excellence.We're looking for an Operations...


  • Rohini, Delhi, India Aimlay Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company OverviewAimlay Pvt. Ltd. is dedicated to becoming India's leading Educational and Writing service platform. We focus on empowering working professionals by providing opportunities to pursue PhD admissions while in India or abroad. Our mission is to take PhD research to the next level, assisting in both educational advancement and personal growth. We...