Sales Operations Analyst

2 days ago

Andheri East, Maharashtra, India Ryan Stone- RPO Services Full time ₹ 20,26,000 per year

Role Overview:

Aligned to specific customer accounts, the Sales Finance Analyst will play a critical role in supporting the opportunity lifecycle, quoting, contracting, forecasting, and compliance processes. This role requires a strong analytical mindset, attention to detail, and the ability to collaborate cross-functionally with Sales, Pricing Operations, Compliance, Legal, and Finance teams.

Key Responsibilities:

  • Monitor customer entitlement and usage data regularly to identify discrepancies or potential overages.
  • Collaborate with Pricing Operations and Compliance to resolve entitlement or usage data issues.
  • Send monthly entitlement and usage reports to customers and account executives.
  • Analyze current customer licensing, product usage, and identify new revenue opportunities.
  • Support customer renewals and transitions to new commercial models.
  • Work closely with Compliance to onboard customers and validate subscription usage data.
  • Ensure accuracy and completeness of Quotes and Order Forms.
  • Ensure all Orders comply with pricing and discount policies.
  • Interface with Deals Desk, Finance, Legal, and Use Verification teams for revenue recognition and special terms & conditions.
  • Coordinate with Order Management to ensure accurate booking of sales opportunities in ServiceNow.
  • Support Sales teams in ensuring customer licensing compliance.
  • Follow up with customers for additional information and maintain strong relationships with Sales teams.

Qualifications & Experience:

  • MBA (Finance) from a top B-School / CA / ICWA with at least 2 years of relevant experience
  • OR
  • Engineering or Management degree from a top B-School

  • Experience in Corporate Strategy, Development, or M&A roles is preferred.

  • Proven experience supporting Sales Representatives and managing Sales Territories.

  • Proficiency in Microsoft Office Suite (especially Excel, PowerPoint, Word).
  • Experience with CRM systems; Salesforce experience is highly preferred.

  • Familiarity with ServiceNow or similar sales automation tools.Skills & Competencies:

  • Strong analytical, critical thinking, and problem-solving abilities.

  • Excellent communication and presentation skills.
  • Organized with high attention to detail.
  • Ability to prioritize and manage multiple projects under tight deadlines.
  • Effective written and verbal communication.
  • Team player with a positive attitude and collaborative mindset.
  • Results-driven with a desire to learn and grow.
  • Ability to tactically execute and write effectively.
  • Experience leveraging AI tools or insights to enhance decision-making or workflow automation is a plus.

Why Join Us?

This role offers a unique opportunity to work at the intersection of Sales, Finance, and Strategy, contributing directly to revenue growth and operational excellence. You'll be part of a dynamic team that values innovation, collaboration, and continuous improvement.

Job Type: Full-time

Pay: Up to ₹2,026,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Application Question(s):

  • Experience on Salesforce?

Work Location: In person

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