Administrative Lead
2 days ago
Company Description
Maxicus delivers tech-enabled BPM services across various industry verticals by blending human expertise with automation, robotics, cloud, Business Intelligence, and emerging technologies. Our goal is to provide personalized, high-quality services and create effective customer journeys, efficient back-office & tech support, virtual commerce, and best-in-class image annotation services. Trusted by over 30 global brands and Fortune 500 companies, Maxicus has processed over 4 billion transactions and is a leader in omnichannel customer engagement and revenue growth. Our 4000+ dedicated employees serve clients across seven continents, emphasizing sustainability and comprehensive service offerings.
Role Description
This is a full-time on-site role located in Delhi, India. The Administrative Lead will oversee daily administrative tasks, support customer service operations, assist in finance-related activities, and collaborate with various teams to ensure smooth office functions. This role involves managing communication channels, providing administrative assistance, and analyzing data to drive operational efficiency.
Qualifications
- Strong Communication and Customer Service skills
- Proficient in Administrative Assistance and Finance-related activities
- Excellent Analytical Skills
- Ability to manage multiple tasks and work independently
- Bachelor's degree in Business Administration, Office Management, or related field
- Experience in a leadership role is desirable
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