Guest Relation Executive

Job Title: Guest Relations Executive (Female Staffs Only)Location: Chennai (Perumbakkam)Position Type: Full-TimeJob Summary:As a Guest Relations Executive, you will be the face of the company , Responsible for creating a warm and welcoming atmosphere for our guests. You will ensure that all guests receive personalized service and assistance during their...

Skills:-Excellent communication and interpersonal skills.Strong leadership ability with experience in managing guest-facing teams.Customer-first mindset with excellent conflict resolution and problem-solving skills.Ability to multitask and remain calm under pressure in a fast-paced environment.Hands-on experience in guest feedback management (NPS, online...

Role & responsibilitiesSet up and lead Guest Relations operations for Wonderla Chennai (new park launch).Design and implement SOPs and service processes to establish best-in-class guest experience standards.Greet and engage guests, ensuring smooth entry and personalized attention throughout their visit.Address and resolve guest concerns related to rides,...

Meet,greet and direct Guests who enter the lobby area-Manage,record and resolve promptly Guest complaints-Demonstrate a thorough understanding of all facilities and services provided within the hotel-Upselling -Main point of contact for VIP Guests.

Role & responsibilitiesGood command of the English language is essential, both written and verbal .Must possess strong organization time management skills, attention to detail.Must be guest service focused and a team player.Positive attitude and outgoing personality is essential.Personable, enthusiastic, self-motivated and able to work...

We are looking for a highly skilled and experienced Front Office Guest Relation Executive / Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations, guest relations, and supervision.Roles and ResponsibilityManage front office operations, ensuring seamless day-to-day...

Roles and Responsibilities* Provide exceptional patient care and support to ensure a positive experience for guests.* Develop and maintain strong relationships with patients, families, and healthcare teams.* Coordinate with hospital departments to resolve guest concerns and issues in a timely manner.* Maintain accurate records of patient interactions,...

Roles and Responsibilities* Manage front desk operations, including handling phone calls, emails, and messages.* Maintain accurate records of guest interactions and feedback.

Guest Relations Group Data for Google Reviews & Feedback (IP & OP).Patient Satisfaction Score (Before Day) – Discharge Feedback.Treat well app – Complaints closure checking.Info mail – All mail to be addressed within 24 hrs.Patient Grievance AddressalVIP CoordinationDeclared Patient / Complicated Patient ManagementTreatwell Application with regard to...

Responsibility & Authority:Responsible for cleanliness, orderliness, and appearance of the entire Hotel.Ensure that rooms are made as per company standards.Prepare Annual Housekeeping Budget.Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.Organize inventories with Accounts and General Store for linen, uniform, and fixed...