Guest Relations Executive
2 days ago
Skills:-
- Excellent communication and interpersonal skills.
- Strong leadership ability with experience in managing guest-facing teams.
- Customer-first mindset with excellent conflict resolution and problem-solving skills.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Hands-on experience in guest feedback management (NPS, online reviews).
- Proficiency in English; regional language skills are an advantage.
- Flexibility to work on weekends, holidays, and extended hours.
Requirements
- Proven experience as Guest Relations Executive, or in a customer-focused leadership role (hospitality, amusement park, aviation, or retail industry).
- Strong organisational and team management skills.
- Ability to handle large guest volumes and deliver service excellence in a high-pressure environment.
- Professional grooming, strong sense of responsibility, and commitment to guest delight.
- Any Degree / MBA in Hospitality/Tourism/Business Administration preferred.
Proficiency in English and Tamil.
Job Type: Full-time
Pay: ₹300, ₹450,000.00 per year
Benefits:
- Provident Fund
Work Location: In person
Speak with the employer
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