Guest Relations Executive

2 days ago


Chennai, Tamil Nadu, India Wonderla Holidays Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Skills:-

  • Excellent communication and interpersonal skills.
  • Strong leadership ability with experience in managing guest-facing teams.
  • Customer-first mindset with excellent conflict resolution and problem-solving skills.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.
  • Hands-on experience in guest feedback management (NPS, online reviews).
  • Proficiency in English; regional language skills are an advantage.
  • Flexibility to work on weekends, holidays, and extended hours.

Requirements

  • Proven experience as Guest Relations Executive, or in a customer-focused leadership role (hospitality, amusement park, aviation, or retail industry).
  • Strong organisational and team management skills.
  • Ability to handle large guest volumes and deliver service excellence in a high-pressure environment.
  • Professional grooming, strong sense of responsibility, and commitment to guest delight.
  • Any Degree / MBA in Hospitality/Tourism/Business Administration preferred.

Proficiency in English and Tamil.

Job Type: Full-time

Pay: ₹300, ₹450,000.00 per year

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer



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