Guest Relations Executive

6 days ago


Chennai, Tamil Nadu, India BSCPL Infrastructure Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Guest Relations Executive (Female Staffs Only)

Location: Chennai (Perumbakkam)

Position Type: Full-Time

Job Summary:

As a Guest Relations Executive, you will be the face of the company , Responsible for creating a warm and welcoming atmosphere for our guests. You will ensure that all guests receive personalized service and assistance during their stay, addressing their needs and inquiries promptly and effectively. Your excellent communication skills and attention to detail will help enhance the overall guest experience.

Key Responsibilities:

  • Greet and welcome guests upon arrival, ensuring a smooth welcoming process.
  • Providing Tea / coffee / snacks / welcome drink/ chocolates to customers & their childrens based on their need.
  • Providing information about our services, amenities, to enhance customer experience.
  • Address guest / Customer inquiries, concerns, and requests in a timely and professional manner and passing the information's to concern dept.
  • Coordinate with housekeeping and other departments to ensure reception , Huddle's & other areas are prepared to the highest standards.
  • Monitor customer feedback and resolve any issues or complaints proactively.
  • Maintain accurate records of customer interactions
  • Organize special requests, such as transportation, or other needs
  • Promote our services and upsell amenities to enhance customer satisfaction.
  • Conduct regular inspections of all office areas to ensure cleanliness and adherence to office standards.

Qualifications:

  • Previous experience in a guest relations role within a star-rated hotel or relevant housekeeping experience is preferred.
  • Good & professional looking female staffs are preferred.
  • Strong interpersonal and communication skills, with a customer-focused attitude.
  • Ability to handle difficult situations with professionalism and tact.
  • Excellent organizational skills and attention to detail.
  • Proficient in computer systems and hotel management .
  • Flexibility to work including weekends and holidays (Alternate days week off & comp off's will be given).
  • A positive attitude and a passion for providing exceptional service.

Application Process:

If you are passionate about hospitality and committed to delivering outstanding Customer experiences, we invite you to apply by submitting your resume and cover letter to [] or whats app to



  • Chennai, Tamil Nadu, India Wonderla Holidays Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Skills:-Excellent communication and interpersonal skills.Strong leadership ability with experience in managing guest-facing teams.Customer-first mindset with excellent conflict resolution and problem-solving skills.Ability to multitask and remain calm under pressure in a fast-paced environment.Hands-on experience in guest feedback management (NPS, online...


  • Chennai, Tamil Nadu, India Wonderla Holidays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesSet up and lead Guest Relations operations for Wonderla Chennai (new park launch).Design and implement SOPs and service processes to establish best-in-class guest experience standards.Greet and engage guests, ensuring smooth entry and personalized attention throughout their visit.Address and resolve guest concerns related to rides,...


  • Chennai, Tamil Nadu, India DRA Homes Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Position: Guest Relation Executive (Female)Department: Sales / Customer ExperienceLocation: Chennai(Siruseri)Gender:-Female OnlyCompany: DRA HomesAbout DRA Homes DRA Homes is a trusted name in Chennais real estate sector, delivering premium residential projects with unmatched quality and customer focus.We are looking for a confident and well-presented Guest...


  • Chennai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a highly skilled and experienced Front Office Guest Relation Executive / Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations, guest relations, and supervision.Roles and ResponsibilityManage front office operations, ensuring seamless day-to-day...


  • Chennai, Tamil Nadu, India Kauvery Hospital Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities* Provide exceptional patient care and support to ensure a positive experience for guests.* Develop and maintain strong relationships with patients, families, and healthcare teams.* Coordinate with hospital departments to resolve guest concerns and issues in a timely manner.* Maintain accurate records of patient interactions,...


  • Chennai, Tamil Nadu, India Marriott International Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests....


  • Chennai, Tamil Nadu, India Adityaram Properties Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities* Manage front desk operations, including handling phone calls, emails, and messages.* Maintain accurate records of guest interactions and feedback.


  • Chennai, Tamil Nadu, India Kauvery Hospital Full time

    Guest Relations Group Data for Google Reviews & Feedback (IP & OP).Patient Satisfaction Score (Before Day) – Discharge Feedback.Treat well app – Complaints closure checking.Info mail – All mail to be addressed within 24 hrs.Patient Grievance AddressalVIP CoordinationDeclared Patient / Complicated Patient ManagementTreatwell Application with regard to...


  • Chennai, Tamil Nadu, India Zip By Spree Guest House Chennai Full time ₹ 3,00,000 - ₹ 3,36,000 per year

    Responsibility & Authority:Responsible for cleanliness, orderliness, and appearance of the entire Hotel.Ensure that rooms are made as per company standards.Prepare Annual Housekeeping Budget.Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.Organize inventories with Accounts and General Store for linen, uniform, and fixed...

  • Lounge Manager

    6 days ago


    Chennai, Tamil Nadu, India INEJ EXECUTIVE LOUNGE Full time ₹ 50,000 - ₹ 60,000 per year

    Job Opening: Lounge Manager – Inej Executive Lounge, ChennaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Inej Executive Lounge – ChennaiPosition: Lounge ManagerExperience: 4–7 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | F&BRole Overview:We are looking for a dynamic and experienced Lounge Manager to lead operations at...