Senior Guest Service Associate

Key Responsibilities:Welcome guests warmly and assist them with check-in, check-out, and inquiries.Provide accurate information about hotel facilities, services, and local attractions.Handle guest requests, feedback, and complaints professionally and promptly.Coordinate with other departments to ensure smooth guest experiences.Maintain records, process...

Key Responsibilities:Greet and welcome guests warmly upon arrival.Assist guests with check-in/check-out and escort them when required.Provide personalized services and handle VIP/long-stay/repeat guest needs.Manage guest feedback, resolve complaints promptly, and escalate when needed.Coordinate with other departments (housekeeping, F&B, spa, etc.) to ensure...

Key Responsibilities:Welcome and assist guests with check-in and check-out procedures.Manage reservations, cancellations, and room assignments efficiently.Provide information about hotel services, facilities, and local attractions.Answer phone calls and handle guest inquiries promptly.Coordinate with housekeeping and other departments to meet guest...

Key Responsibilities:Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries.Ensure that all front desk procedures and service standards are followed consistently.Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction.Monitor room...

Key Responsibilities:Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations.Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service.Handle guest complaints, requests, and feedback professionally and promptly.Train, guide, and...

Key Responsibilities:Welcome and seat guests in a courteous manner.Present menus, take food & beverage orders accurately, and serve promptly.Ensure tables are properly set, clean, and well-maintained.Coordinate with kitchen and bar staff for smooth and timely service.Assist in buffet setups, banquets, and special events.Maintain cleanliness and hygiene in...

Key Responsibilities:Greet and assist guests courteously.Take food & beverage orders accurately and serve promptly.Ensure tables and service areas are clean, tidy, and well-presented.Coordinate with kitchen and bar staff for smooth service.Handle guest queries and resolve issues with professionalism.Follow hygiene, safety, and grooming standards.Support in...

Key Responsibilities:Welcome and assist guests in a friendly and professional manner.Present menus, explain specials, and take accurate food & beverage orders.Serve food and beverages promptly while ensuring service standards are met.Set up and clear tables, buffets, and banquet functions as required.Maintain cleanliness and hygiene in all service...

Key ResponsibilitiesGreet guests warmly and assist them with seating arrangements.Present menus, explain daily specials, and take accurate food and beverage orders.Serve food and beverages efficiently, ensuring timely delivery.Maintain cleanliness and organization of service areas, tables, and equipment.Handle guest inquiries, requests, and complaints...

Company DescriptionCGH Earth is the pioneer of sustainable and responsible tourism in India, and a curator of extraordinary leisure experiences. The company is rooted in strong principles of working with local communities, being one with the local ethos, and caring for the environment.Role DescriptionThis is a full-time on-site role for an Executive...