Business Operations Specialist

5 days ago

Kolkata metropolitan area West Bengal, India Foxtale Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities:
1. MIS & Reporting

  • Develop, maintain, and automate regional MIS dashboards and performance reports.
  • Ensure timely and accurate submission of daily, weekly, and monthly reports to regional and central leadership.
  • Analyze key business metric and provide insights to support decision-making.
  • Prepare variance analysis, trend analysis, and forecasts for operational KPIs.

2. Data Management & Analytics

  • Design and implement efficient data collection systems and ensure data accuracy and consistency across all sources.
  • Work closely with IT and business teams to improve data quality, structure, and accessibility.
  • Conduct deep-dive analyses to identify performance gaps, process bottlenecks, and improvement opportunities.
  • Support regional projects with data-backed recommendations and business cases.

3. Process Improvement

  • Automate repetitive reporting tasks using BI tools, Excel macros, Power BI, Tableau, or similar platforms.
  • Standardize reporting templates and processes across locations.
  • Develop and maintain documentation of MIS processes, definitions, and data sources.

4. Stakeholder Management

  • Partner with regional and central teams including Operations, Sales, Finance, HR, and IT to align MIS deliverables.
  • Communicate insights effectively to senior management through presentations and reports.
  • Provide data-driven support for regional business reviews and performance discussions.

Qualifications & Experience:

  • Education:
    Bachelor's or Master's degree in Business Administration, Statistics, Economics, Computer Science, or a related field.
  • Experience:
    5+ years of experience in MIS, data analysis, or business operations

Technical Skills:

  • Advanced proficiency in
    MS Excel
    ,
    SQL
    , and
    Power BI/Tableau
    .
  • Strong command of data visualization and dashboard development. Retail sales experience preferred

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