Business Operations Specialist
1 week ago
Key Responsibilities:
1. MIS & Reporting
- Develop, maintain, and automate regional MIS dashboards and performance reports.
- Ensure timely and accurate submission of daily, weekly, and monthly reports to regional and central leadership.
- Analyze key business metric and provide insights to support decision-making.
- Prepare variance analysis, trend analysis, and forecasts for operational KPIs.
2. Data Management & Analytics
- Design and implement efficient data collection systems and ensure data accuracy and consistency across all sources.
- Work closely with IT and business teams to improve data quality, structure, and accessibility.
- Conduct deep-dive analyses to identify performance gaps, process bottlenecks, and improvement opportunities.
- Support regional projects with data-backed recommendations and business cases.
3. Process Improvement
- Automate repetitive reporting tasks using BI tools, Excel macros, Power BI, Tableau, or similar platforms.
- Standardize reporting templates and processes across locations.
- Develop and maintain documentation of MIS processes, definitions, and data sources.
4. Stakeholder Management
- Partner with regional and central teams including Operations, Sales, Finance, HR, and IT to align MIS deliverables.
- Communicate insights effectively to senior management through presentations and reports.
- Provide data-driven support for regional business reviews and performance discussions.
Qualifications & Experience:
- Education:
Bachelor's or Master's degree in Business Administration, Statistics, Economics, Computer Science, or a related field. - Experience:
5+ years of experience in MIS, data analysis, or business operations
Technical Skills:
- Advanced proficiency in
MS Excel
,
SQL
, and
Power BI/Tableau
. - Strong command of data visualization and dashboard development. Retail sales experience preferred
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