
Guest Relationship Executive
7 days ago
Job Title: Guest Relationship Executive
Location: Bangalore (Willing to relocate)
Department: Customer Relations / Hospitality
Job Summary:
IndusViva is seeking a dynamic and enthusiastic Guest Relationship Executive who will serve as the face of the company, ensuring a seamless and pleasant experience for all guests and customers.
Key Responsibilities:
- Welcome and assist guests, customers, and visitors with a professional and positive attitude.
- Handle customer interactions in-person, over phone, and via email in a prompt and courteous manner.
- Participate and coordinate in all company-organized events, expos, wellness meets, and promotional campaigns.
- Travel to different locations (within India) for customer engagement programs, training sessions, or events.
- Maintain an up-to-date understanding of the company's products and services to provide accurate information to clients.
- Ensure customer satisfaction and develop long-term relationships with clients through professional engagement.
Requirements:
- Bachelor's / Post graduate in Hospitality, Communication, Marketing, or related field.
- Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).
- Fluent in Hindi (Mandatory). Proficiency in English and any additional Indian language is a plus.
- Pleasant personality with strong communication and interpersonal skills.
- Willingness to relocate to Bangalore and travel as required.
- Proactive, energetic, and a team player with a passion for customer service.
Job Type: Permanent
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).
Education:
- Bachelor's (Preferred)
Language:
- Hindi (Preferred)
Work Location: In person
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