Guest Relationship Executive

7 days ago

Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Job Title: Guest Relationship Executive

Location: Bangalore (Willing to relocate)

Department: Customer Relations / Hospitality

Job Summary:

IndusViva is seeking a dynamic and enthusiastic Guest Relationship Executive who will serve as the face of the company, ensuring a seamless and pleasant experience for all guests and customers.

Key Responsibilities:

  • Welcome and assist guests, customers, and visitors with a professional and positive attitude.
  • Handle customer interactions in-person, over phone, and via email in a prompt and courteous manner.
  • Participate and coordinate in all company-organized events, expos, wellness meets, and promotional campaigns.
  • Travel to different locations (within India) for customer engagement programs, training sessions, or events.
  • Maintain an up-to-date understanding of the company's products and services to provide accurate information to clients.
  • Ensure customer satisfaction and develop long-term relationships with clients through professional engagement.

Requirements:

  • Bachelor's / Post graduate in Hospitality, Communication, Marketing, or related field.
  • Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).
  • Fluent in Hindi (Mandatory). Proficiency in English and any additional Indian language is a plus.
  • Pleasant personality with strong communication and interpersonal skills.
  • Willingness to relocate to Bangalore and travel as required.
  • Proactive, energetic, and a team player with a passion for customer service.

Job Type: Permanent

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • Minimum 0–2 years of experience in a customer-facing role (Hospitality, Front Office, Customer Service, etc.).

Education:

  • Bachelor's (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person

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