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Relationship Manager

2 weeks ago

Mohali, Punjab, India TriEdge Solutions Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Position: Relationship Manager

Location: Mohali

Responsibilities:

  • Key Responsibilities:
  • Client Relationship Management – Build and nurture long-term relationships to ensure client satisfaction and retention.

Requirements:

  • 0-1 years of experience in relationship/account management.
  • Strong communication, negotiation, and interpersonal skills.
  • Customer-centric mindset with a proactive attitude.
  • Ability to handle multiple clients and prioritize tasks effectively.
  • Proficiency in CRM software and MS Office tools
  • Lead Conversion & Revenue Growth – Call potential leads, understand their needs, and convert them into course enrollments.
  • Client Support & Communication – Handle incoming calls, resolve client concerns promptly, and provide regular updates.
  • Collaboration & Coordination – Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service.
  • CRM & Data Management – Maintain accurate records, track engagement, and identify upselling/cross-selling opportunities.

Job Types: Full-time, Fresher

Pay: ₹15, ₹25,000.00 per month

Work Location: In person