Relationship Manager
2 days ago
Position: Relationship Manager
Location: Mohali
Responsibilities:
- Key Responsibilities:
- Client Relationship Management – Build and nurture long-term relationships to ensure client satisfaction and retention.
Requirements:
- 0-1 years of experience in relationship/account management.
- Strong communication, negotiation, and interpersonal skills.
- Customer-centric mindset with a proactive attitude.
- Ability to handle multiple clients and prioritize tasks effectively.
- Proficiency in CRM software and MS Office tools
- Lead Conversion & Revenue Growth – Call potential leads, understand their needs, and convert them into course enrollments.
- Client Support & Communication – Handle incoming calls, resolve client concerns promptly, and provide regular updates.
- Collaboration & Coordination – Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service.
- CRM & Data Management – Maintain accurate records, track engagement, and identify upselling/cross-selling opportunities.
Job Types: Full-time, Fresher
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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