Customer Relation Executive

23 hours ago


Kollam, Kerala, India VOC Automotive Inida Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job description

Job Summary:

We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil, English to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, addressing their queries, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Communicate effectively with customers in Tamil, and English.
  • Handle inbound and outbound calls and chat support.
  • Address customer queries, complaints, and requests in a professional and timely manner.
  • Maintain a positive and empathetic attitude toward customers.
  • Provide information about services and guide customers in their decision-making.
  • Follow up with customers to ensure their issues are resolved and satisfaction is maintained.
  • Coordinate with internal teams to address customer concerns and escalate issues when necessary.
  • Maintain accurate records of customer interactions and transactions.
  • Stay updated with company policies and services.

Preferred Qualifications:

  • Bachelors degree or Equivalent.
  • Minimum 0-5 years of experience in customer service in a related field.
  • Fluency in Tamil and English is mandatory.
  • Strong problem-solving and interpersonal skills.
  • Ability to handle customer complaints with patience and professionalism.
  • Basic knowledge in MS Excel.
  • If you have experience in a call center, customer support, or relationship management role would be a advantage .

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Language:

  • English (Preferred)

Work Location: In person



  • Kollam, Kerala, India VOC Automotive Inida Pvt Ltd Full time

    Job description Job Summary We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil English to join our team The ideal candidate will be responsible for building and maintaining strong relationships with customers addressing their queries and ensuring high levels of customer satisfaction Key...


  • Kollam, Kerala, India Jeelife International Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Summary:The Customer Relations Executive will be responsible for managing customer interactions, ensuring excellent service delivery, and maintaining positive long-term relationships with clients. This role involves handling inquiries, resolving issues efficiently, and ensuring overall customer satisfaction in alignment with company policies and...


  • Kollam, Kerala, India CADD Centre Training Services Pvt Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCADD Centre Training Services is the training arm of the 22-year-old CADD Centre Group, headquartered in Chennai, India. With the largest network of over 250 training centers across multiple countries, CADD Centre provides industry-relevant courses in CAD, CAE, Graphics, and Project Management. The company offers an end-to-end solution to...


  • Kollam, Kerala, India Lake n River Resort Munroe Island Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionLake n River Resort Munroe Island is a picturesque resort surrounded by the Kallada River and Ashtamudi Lake in Kollam, Kerala. Known for its breathtaking location, it is considered the best place for destination weddings. The resort offers serene and beautiful natural surroundings, making it a sought-after retreat for guests seeking...


  • Kollam, Kerala, India Signature Groom and Bride Kollam Full time ₹ 2,16,000 - ₹ 4,32,000 per year

    We are looking for enthusiastic individuals who are excellent communicators, have a friendly disposition, and possess good listening skills. If you enjoy interacting with people over the phone and can handle various customer situations with professionalism and empathy, this role could be a great fit for you.Job Duties:Assist Customers: Help customers with...


  • Kollam, Kerala, India Jeelife International Pvt Ltd Full time

    Job Summary We are seeking a proactive and customer-focused Customer Relation Executive to join our team The role involves handling customer queries providing excellent service resolving issues effectively and ensuring high levels of customer satisfaction The ideal candidate should possess strong communication skills a problem-solving attitude and...


  • Kollam, Kerala, India Lake N River, An SKB Resort Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Guest Relations executive, Front office management, GRE . Reservations, Communication Skill very important.Job Type: Full-timePay: ₹15, ₹20,000.00 per monthBenefits:Food providedLeave encashmentWork Location: In person


  • Kollam, Kerala, India Squared Circle E-Com Pvt. Ltd Full time

    We are hiring Please share your CVs to reena@squaredcircle.inExperience: 0-2 YearsJob Overview:We are seeking an English Customer Support Representative to handle both voice and non-voice interactions. This role requires a professional with strong communication skills, patience, and problem-solving abilities. The ideal candidate will be able to respond to...


  • Kollam, Kerala, India Ashtamudi wellness beauty salon Full time

    Job description Ashtamudi wellness -the leading salon chain in Kerala and Dubai is looking for an experienced candidates for Customer Relationship Executive vacancy for our Kollam Branch Duties and Responsibilities Supervising activities and salon operations Arranging and managing the salon employee s work schedules Maintaining records ...


  • Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 2,49,999 per year

    Key Responsibilities:Greet and welcome guests warmly upon arrival.Assist guests with check-in/check-out and escort them when required.Provide personalized services and handle VIP/long-stay/repeat guest needs.Manage guest feedback, resolve complaints promptly, and escalate when needed.Coordinate with other departments (housekeeping, F&B, spa, etc.) to ensure...