Customer Relation Executive

3 days ago

Malappuram, Kerala, India VOC Automotive Inida Pvt Ltd Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job description

Job Summary:

We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil, English to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, addressing their queries, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Communicate effectively with customers in Tamil, and English.
  • Handle inbound and outbound calls and chat support.
  • Address customer queries, complaints, and requests in a professional and timely manner.
  • Maintain a positive and empathetic attitude toward customers.
  • Provide information about services and guide customers in their decision-making.
  • Follow up with customers to ensure their issues are resolved and satisfaction is maintained.
  • Coordinate with internal teams to address customer concerns and escalate issues when necessary.
  • Maintain accurate records of customer interactions and transactions.
  • Stay updated with company policies and services.

Preferred Qualifications:

  • Bachelors degree or Equivalent.
  • Minimum 0-5 years of experience in customer service in a related field.
  • Fluency in Tamil and English is mandatory.
  • Strong problem-solving and interpersonal skills.
  • Ability to handle customer complaints with patience and professionalism.
  • Basic knowledge in MS Excel.
  • If you have experience in a call center, customer support, or relationship management role would be a advantage .

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

  • Customer Relation Executive

    3 days ago

    Malappuram, Kerala, India Richfield Financial Service Private Limited Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Job description:Looking for a Customer Relation executive (NBFC)Location - Malappuram Manjeryminimum 1 year experience in Gold Loan PreferredLeadership and Organizational skillsBusiness growth and salesAchieve monthly targetimprove overall business of the companyCustomer relationship and customer service.Own overall branch objectives and branch...

  • Customer Relation Executive

    2 weeks ago

    Malappuram, Kerala, India Benac Business Solution Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    JOB SUMMARY:The Customer Relationship Executive (CRE) is responsible for managing customer interactions, handling inquiries, ensuring customer satisfaction, and supporting sales growth for the company. The role focuses on improving customer experience, enhancing client relationships, increasing referrals, and assisting the sales team in achieving business...

  • Customer Relations Executive

    1 week ago

    Malappuram, Kerala, India Zuboc Creative stories Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    SUMMARYThe Customer Relationship Executive acts as the primary point of contact for all customer inquiries, order status updates, feedback collection, and client onboarding. This role ensures that every interaction reflects Zuboc's warmth, professionalism, and emotional commitment to customer happiness.DUTIES & RESPONSIBILITIESA. Order Communication &...

  • Customer Relations Executive

    2 weeks ago

    Malappuram, Kerala, India Zuboc Creative stories Full time ₹ 2,40,000 per year

    SUMMARYThe Customer Relationship Executive acts as the primary point of contact for all customer inquiries, order status updates, feedback collection, and client onboarding. This role ensures that every interaction reflects Zuboc's warmth, professionalism, and emotional commitment to customer happiness.DUTIES & RESPONSIBILITIESRespond to WhatsApp, Instagram...

  • Customer Relation Executive

    1 day ago

    Malappuram, Kerala, India THILAL VACATIONS Full time ₹ 84,000 - ₹ 1,26,000 per year

    Communicate with clients via phone, WhatsApp, email, and social media to promote travel services. Prepare and share quotations and itineraries based on customer requirements. Follow up with potential leads and close sales effectively. Maintain relationships with existing customers and ensure repeat bookings. Coordinate with operations and ticketing teams for...

  • Customer Care Executive

    2 weeks ago

    Malappuram, Kerala, India RF Combine Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionRF Combine, established in 1984, is a globally recognized organization with diverse operations spanning production, distribution, retail, and hospitality. With decades of experience, the group is synonymous with quality and customer-centric practices. Its portfolio includes popular market-leading brands such as Nellara, Rose Flower,...

  • Customer Relationship Executive

    2 weeks ago

    Malappuram, Kerala, India Cee Pee Marbles Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for Customer Relation ExecutiveQualification: DegreeExperience: 1 YearJob Type: Full-timePay: ₹10, ₹15,000.00 per monthLanguage:English (Preferred)Work Location: In person

  • Customer Care Executive

    21 hours ago

    Malappuram, Kerala, India PSN AUTOMOTIVE MARKETING PVT. LTD Full time

    Job Title: Customer Care Executive – Commercial Vehicle Division (Volvo & Eicher)Company: PSN Automotive Marketing Pvt. Ltd.Location: MalappuramExperience: 0–3 YearsJob Type: Full-TimeJob DescriptionPSN Automotive Marketing Pvt. Ltd. is hiring a Customer Care Executive (Male candidates preferred) for our Commercial Vehicle Division (Volvo & Eicher) at...

  • customer relation manager vc 1145

    2 weeks ago

    Malappuram, Kerala, India UNIQUEFORM Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: CUSTOMER RELATION MANAGER VC 1145LOCATION:...

  • Customer Care Executive

    1 week ago

    Malappuram, Kerala, India Cerobiz Technology Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Company DescriptionDuxbed is an innovative brand specializing in space-saving and multi-utility furniture items. Founded in Kerala, Duxbed designs furniture that reduces the unused space consumed by ordinary furniture, providing more usable space in living rooms and lowering the cost of space configuration compared to traditional furniture. Our products are...