Guest Relation Executive

2 weeks ago

Churchgate Mumbai Maharashtra, India Burma Burma Restaurant & Tea Room Full time ₹ 1,92,000 - ₹ 3,00,000 per year

Open Position - GRE / Hostess

Organistaion Details - Burma Burma (A Division of Hunger Pangs Pvt Ltd).

Experience: 1-5 Years

Location: Fort, Mumbai

Salary- 17-18k

SC – 4 Points (on an average Rs.1800/- to 2000/- 1 Point Value)

Job Description

· Greets warm welcome and farewell to all guests visiting the outlet.

· Ensures availability of neat and clean menus for all guests, at all times.

· Takes and maintains records of reservation and co-ordinates seating and distribution of guests in the outlet.

· Responsible for all telephonic communication between the guest and the outlet.

· Provides accurate information / recommendations to guests on any queries regarding F & B, restaurant, local area etc.

· Actively elicits guest feedback and takes appropriate responsive action.

· Responsible for maintaining necessary documentation and records in the outlet (E.g., Logbook, guest history cards, etc.)

· Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.

· Creates a positive work environment for all employees at the Restaurant.

· Provide accurate wait times and monitor waiting lists.

· Maintain a clean reception area.

· Cater to guests who require extra attention (e.g., children, elderly)

· Assists wait staff as needed.

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Job Types: Full-time, Permanent

Pay: ₹16, ₹25,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

Speak with the employer

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