Guest Relation Executive

8 hours ago


Bandra Mumbai Maharashtra, India STREETVIEW FOODS LLP Full time

A guest relations executive, or guest relation officer (GRO), is responsible for welcoming guests, handling their concerns, and providing information about the hotel. They also ensure that guests have a positive experience and want to return. Responsibilities
- **Greeting guests**: Welcome guests when they arrive and check out
- **Handling concerns**: Address guest complaints and concerns in a timely and professional manner
- **Providing information**: Offer information about the hotel, city, and local attractions
- **Managing reservations**: Oversee VIP reservations, arrivals, and departures
- **Allocating rooms**: Assign rooms to arriving guests
- **Maintaining guest records**: Keep guest folios up to date and note guest preferences
- **Coordinating with housekeeping**: Work with housekeeping to clear rooms
- **Collecting feedback**: Ask guests for feedback about their stay
- **Performing cashier duties**: Assist with basic cashier activities when needed

**Skills**:

- Excellent verbal and written communication skills
- Strong interpersonal skills
- Ability to multitask and manage time well
- Customer-focused attitude
- Knowledge of hospitality industry standards
- Ability to handle stressful situations professionally

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9665002750



  • Bandra, Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full time

    Title: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a...


  • Bandra, Maharashtra, India Crest Ventures Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    As a Guest Relation Executive in the real estate industry, your primary responsibility is to provide exceptional customer service and build positive relationships with potential buyers, current residents, and other stakeholders. You will play a crucial role in enhancing the overall customer experience and promoting a positive image for the real estate...


  • Bandra, Mumbai, Maharashtra, India Scarlett House Cafe LLP Full time

    Guest Experience Executive/ Manager. Ensure every guest has a memorable experience from arrival to departure. First Point of Contact Act as the face of the establishment—welcoming, greeting, and assisting guests. Problem Solver Address guest complaints or requests efficiently and diplomatically. Communication Bridge Coordinate with other departments...


  • Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...


  • Bandra West, Mumbai, Maharashtra, India Savannah Serenity Pvt.Ltd Full time

    **Position: Guest Relations Executive** **Experience:1 year to 3 years** **Location: Bandra West** Job Responsibilities: **Guest Arrival and Departure**: Warmly greeting guests upon arrival, facilitating smooth check-in and check-out procedures, and providing a fond farewell during departure. **Information and Assistance**: **Complaint...


  • Bandra, Mumbai, Maharashtra, India Sayaji Realty Private Limited Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Greet and assist clients, guests, and residents at the property or sales office.Manage appointment scheduling for site visits, property viewings, or resident meetings.Ensure smooth check-in and onboarding of new tenants, clients, or homeowners.Provide property-related information and resolve client queries with professionalism.Coordinate with sales, leasing,...


  • Mumbai, Maharashtra, India Ode Spa Full time

    Greet and welcome guests with a friendly and professional attitude. - Manage guest check-in/check-out procedures efficiently. - Maintain an up-to-date knowledge of all services, packages, and promotions. - Coordinate with other departments to fulfill guest needs (e.g., housekeeping, spa, F&B). - Respond to guest queries and complaints promptly and...


  • Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    We have a vacancy for Guest Relation Executive in leading Resturant in Mumbai - BKC and Lower Parel **Job Types**: Full-time, Permanent Pay: ₹5,000.00 - ₹23,000.00 per month **Experience**: - Guest relations: 1 year (required) - Hospitality: 1 year (required) Work Location: In person


  • Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Engagement**: Greet guests warmly upon arrival, assist with seating arrangements, and ensure a smooth and pleasant dining experience. - **Issue Resolution**: Handle guest complaints or concerns with professionalism and efficiency, providing solutions or escalating issues as necessary. - **Personalization**: Maintain guest...


  • Vikhroli, Mumbai, Maharashtra, India Madcherry Hospitality Pvt. Ltd. Full time

    Full Time - Vikhroli, Mumbai - Posted 3 hours ago - Website **Madcherry Hospitality Pvt. Ltd.** - Luv 2 Serve U_ Job Title: Guest Relations Executive, Concierge Executive (For Hospitality industry) Job Brief: Guest Relations Executive ensures that Members and guests have a pleasant and memorable experience. **Job Type**: Full Time Work Location:...