Guest Relation Executive
8 hours ago
A guest relations executive, or guest relation officer (GRO), is responsible for welcoming guests, handling their concerns, and providing information about the hotel. They also ensure that guests have a positive experience and want to return. Responsibilities
- **Greeting guests**: Welcome guests when they arrive and check out
- **Handling concerns**: Address guest complaints and concerns in a timely and professional manner
- **Providing information**: Offer information about the hotel, city, and local attractions
- **Managing reservations**: Oversee VIP reservations, arrivals, and departures
- **Allocating rooms**: Assign rooms to arriving guests
- **Maintaining guest records**: Keep guest folios up to date and note guest preferences
- **Coordinating with housekeeping**: Work with housekeeping to clear rooms
- **Collecting feedback**: Ask guests for feedback about their stay
- **Performing cashier duties**: Assist with basic cashier activities when needed
**Skills**:
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Ability to multitask and manage time well
- Customer-focused attitude
- Knowledge of hospitality industry standards
- Ability to handle stressful situations professionally
Pay: ₹22,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9665002750
-
Guest Relations Executive
8 hours ago
Bandra, Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full timeTitle: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a...
-
Guest Relations Executive
5 hours ago
Bandra, Maharashtra, India Crest Ventures Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAs a Guest Relation Executive in the real estate industry, your primary responsibility is to provide exceptional customer service and build positive relationships with potential buyers, current residents, and other stakeholders. You will play a crucial role in enhancing the overall customer experience and promoting a positive image for the real estate...
-
Guest Relation Executive
8 hours ago
Bandra, Mumbai, Maharashtra, India Scarlett House Cafe LLP Full timeGuest Experience Executive/ Manager. Ensure every guest has a memorable experience from arrival to departure. First Point of Contact Act as the face of the establishment—welcoming, greeting, and assisting guests. Problem Solver Address guest complaints or requests efficiently and diplomatically. Communication Bridge Coordinate with other departments...
-
Guest Relations Executive
1 week ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...
-
Guest Relations Executive
1 week ago
Bandra West, Mumbai, Maharashtra, India Savannah Serenity Pvt.Ltd Full time**Position: Guest Relations Executive** **Experience:1 year to 3 years** **Location: Bandra West** Job Responsibilities: **Guest Arrival and Departure**: Warmly greeting guests upon arrival, facilitating smooth check-in and check-out procedures, and providing a fond farewell during departure. **Information and Assistance**: **Complaint...
-
Guest Relation Executive
2 weeks ago
Bandra, Mumbai, Maharashtra, India Sayaji Realty Private Limited Full time ₹ 3,00,000 - ₹ 4,00,000 per yearGreet and assist clients, guests, and residents at the property or sales office.Manage appointment scheduling for site visits, property viewings, or resident meetings.Ensure smooth check-in and onboarding of new tenants, clients, or homeowners.Provide property-related information and resolve client queries with professionalism.Coordinate with sales, leasing,...
-
Guest Relation Executive
4 days ago
Mumbai, Maharashtra, India Ode Spa Full timeGreet and welcome guests with a friendly and professional attitude. - Manage guest check-in/check-out procedures efficiently. - Maintain an up-to-date knowledge of all services, packages, and promotions. - Coordinate with other departments to fulfill guest needs (e.g., housekeeping, spa, F&B). - Respond to guest queries and complaints promptly and...
-
Guest Relation Executive
4 days ago
Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full timeWe have a vacancy for Guest Relation Executive in leading Resturant in Mumbai - BKC and Lower Parel **Job Types**: Full-time, Permanent Pay: ₹5,000.00 - ₹23,000.00 per month **Experience**: - Guest relations: 1 year (required) - Hospitality: 1 year (required) Work Location: In person
-
Guest Relation Executive-restaurant
8 hours ago
Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Engagement**: Greet guests warmly upon arrival, assist with seating arrangements, and ensure a smooth and pleasant dining experience. - **Issue Resolution**: Handle guest complaints or concerns with professionalism and efficiency, providing solutions or escalating issues as necessary. - **Personalization**: Maintain guest...
-
Guest Relations Executive
4 days ago
Vikhroli, Mumbai, Maharashtra, India Madcherry Hospitality Pvt. Ltd. Full timeFull Time - Vikhroli, Mumbai - Posted 3 hours ago - Website **Madcherry Hospitality Pvt. Ltd.** - Luv 2 Serve U_ Job Title: Guest Relations Executive, Concierge Executive (For Hospitality industry) Job Brief: Guest Relations Executive ensures that Members and guests have a pleasant and memorable experience. **Job Type**: Full Time Work Location:...