Guest Relations Executive

1 week ago

Bandra West Mumbai Maharashtra, India Savannah Serenity Pvt.Ltd Full time

**Position: Guest Relations Executive**

**Experience:1 year to 3 years**

**Location: Bandra West**

Job Responsibilities:
**Guest Arrival and Departure**:
Warmly greeting guests upon arrival, facilitating smooth check-in and check-out procedures, and providing a fond farewell during departure.

**Information and Assistance**:
**Complaint Resolution**:
Addressing guest inquiries, concerns, and complaints effectively and efficiently.

**Coordination with Departments**:
Liaising with housekeeping, front desk, food and beverage, and other departments to ensure guest needs are met.

**VIP Guest Handling**:
Managing VIP guest arrivals and departures, including pre-registration and special requests.

**Record Keeping**:
Maintaining detailed guest records, including preferences and dislikes, and preparing reports.

**Maintaining Standards**:
Ensuring guest satisfaction by upholding hotel standards and providing excellent customer service.

**Promoting Hotel Services**:
Providing information about current promotions, offers, and packages.

**Essential Skills**:
**Communication**:
Excellent verbal and written communication skills are crucial for interacting with guests and other departments.

**Good Personality**

**Customer Service**:
A customer-oriented attitude and a passion for providing exceptional service are essential.

**Problem-Solving**:
The ability to quickly and effectively resolve guest issues and concerns is vital.

**Organization**:
Strong organizational and time-management skills are needed to handle multiple tasks and priorities.

**Adaptability**:
The ability to adapt to changing situations and handle various guest requests is important.

**Language Proficiency**:
Fluency in English is typically required, and knowledge of additional languages is often an advantage.

**Computer Literacy**:
Familiarity with computer systems for guest management and record-keeping is often necessary.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9769849252

  • Guest Relations Executive

    14 hours ago

    Bandra, Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full time

    Title: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary responsibility is to ensure every guest enjoys a...

  • Guest Relation Executive

    14 hours ago

    Bandra, Mumbai, Maharashtra, India STREETVIEW FOODS LLP Full time

    A guest relations executive, or guest relation officer (GRO), is responsible for welcoming guests, handling their concerns, and providing information about the hotel. They also ensure that guests have a positive experience and want to return. Responsibilities - **Greeting guests**: Welcome guests when they arrive and check out - **Handling concerns**:...

  • Guest Relations Associate

    2 weeks ago

    Bandra West, Mumbai, Maharashtra, India Savannah Serenity Pvt. LLP Full time

    **Position**: Guest Relations Executive **Location**: Bandra West, Mumbai **Experience Required**: 2 years to 4 years **Key Responsibilities** - **Guest Arrival & Departure**: - Greet guests warmly, assist with check-in/check-out, and ensure a smooth and pleasant experience. - **Information & Assistance**: - **Complaint Resolution**: - Handle guest...

  • Guest Relation Executive

    14 hours ago

    Bandra, Mumbai, Maharashtra, India Scarlett House Cafe LLP Full time

    Guest Experience Executive/ Manager. Ensure every guest has a memorable experience from arrival to departure. First Point of Contact Act as the face of the establishment—welcoming, greeting, and assisting guests. Problem Solver Address guest complaints or requests efficiently and diplomatically. Communication Bridge Coordinate with other departments...

  • Guest Relations Executive

    1 week ago

    Bandra East, Mumbai, Maharashtra, India Sensys Technologies Pvt. Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: - Greet guests warmly upon arrival and provide a friendly and welcoming atmosphere. - Assist guests with reservations, seating arrangements, and special requests. - Engage with guests throughout their dining experience to ensure satisfaction and address any issues promptly. - **Customer Service**: -...

  • Guest Relation Executive

    6 days ago

    Bandra, Mumbai, Maharashtra, India Waays and Solution Private Limited Full time

    'Guest relation executive' (Meet, greet, welcome n assist). - We are looking for ex ground staff ( airlines) or 5 star hotels staff. - Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. - Excellent verbal and written communication skills **Job Types**: Full-time, Regular /...

  • Guest Relation Executive

    1 week ago

    Bandra, Mumbai, Maharashtra, India Sayaji Realty Private Limited Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Greet and assist clients, guests, and residents at the property or sales office.Manage appointment scheduling for site visits, property viewings, or resident meetings.Ensure smooth check-in and onboarding of new tenants, clients, or homeowners.Provide property-related information and resolve client queries with professionalism.Coordinate with sales, leasing,...

  • Guest Relations Executive

    2 weeks ago

    Mumbai, Maharashtra, India Speshally NHS Pvt LTd Full time

    Title: Guest Relations Executive (GRE) Department: Front Office / Guest Services Location: Bandra Reports To: Front Office Manager / Guest Relations Manager Qualifications: Bachelors degree in Hospitality Job Summary: As a Guest Relations Executive (GRE), you will be the face of our hotel and the first point of contact for our guests. Your primary...

  • Guest Relation Executive

    3 weeks ago

    Bandra, India Sayaji Realty Private Limited Full time

    Greet and assist clients, guests, and residents at the property or sales office. Manage appointment scheduling for site visits, property viewings, or resident meetings. Ensure smooth check-in and onboarding of new tenants, clients, or homeowners. Provide property-related information and resolve client queries with professionalism. Coordinate with sales,...

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India Biitcode Full time

    **Biitcode is currently hiring for Guest Relation Executive for our Client which is into Real Estate Industry. Plz find position details below.** **Contact Person: Poonam: 8788692727** **Position: Guest Relation Executive** **Location: Matunga, Mumbai** **Requisites**: - Graduate in any discipline (preferably in Hospitality, Business Administration, or...