Guest Relation Executive

11 hours ago


Churchgate Mumbai Maharashtra, India Berrys Hotels Private Limited Full time

**Job Title**: Guest Relations Executive
**Restaurant**: Mezcalita
**Location**:Churchgate, Mumbai

**Job Summary:

- **

We are looking for a friendly and customer-focused **Guest Relations Executive** to provide exceptional service and ensure a memorable dining experience. You will manage reservations, greet guests, handle inquiries, and resolve concerns while maintaining high hospitality standards.

**Key Responsibilities:

- **
- Greet and welcome guests warmly.
- Manage reservations and seating arrangements.
- Address guest inquiries, feedback, and complaints professionally.
- Coordinate with the service and kitchen teams for smooth operations.
- Promote special events, offers, and loyalty programs.

**Requirements:

- **
- Experience in hospitality or customer service (restaurant experience preferred).
- Excellent communication and interpersonal skills.
- Ability to handle guest concerns with professionalism.
- Well-groomed, friendly, and service-oriented.
- Proficiency in reservation software is a plus.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9152120902



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