
Guest Relation Executive
7 hours ago
**Job Title**: Guest Relations Executive
**Restaurant**: Mezcalita
**Location**:Churchgate, Mumbai
**Job Summary:
- **
We are looking for a friendly and customer-focused **Guest Relations Executive** to provide exceptional service and ensure a memorable dining experience. You will manage reservations, greet guests, handle inquiries, and resolve concerns while maintaining high hospitality standards.
**Key Responsibilities:
- **
- Greet and welcome guests warmly.
- Manage reservations and seating arrangements.
- Address guest inquiries, feedback, and complaints professionally.
- Coordinate with the service and kitchen teams for smooth operations.
- Promote special events, offers, and loyalty programs.
**Requirements:
- **
- Experience in hospitality or customer service (restaurant experience preferred).
- Excellent communication and interpersonal skills.
- Ability to handle guest concerns with professionalism.
- Well-groomed, friendly, and service-oriented.
- Proficiency in reservation software is a plus.
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 9152120902
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