General Manager

2 days ago

Chennai, Tamil Nadu, India Kauvery Hospital Full time

Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.

Responsibilities

  • Operations Management:
    Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.
  • Sales and Profitability:
    Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.
  • Staff Management:
    Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.
  • Inventory Control:
    Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.
  • Compliance and Quality:
    Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.
  • Customer and Professional Relations:
    Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.
  • Strategic Planning:
    Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.
  • Financial Oversight:
    Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.

Qualifications

  • Education:
    A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus.
  • Experience:
    Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.

Required Skills

  • Leadership:
    Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment.
  • Analytical:
    The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital.
  • Communication:
    Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals.
  • Business Acumen:
    A solid understanding of business management principles, including finance, marketing, and strategic planning.

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