Guest Service Officer

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the...

**Additional Information** **Job Number**25126784 **Job Category**Food and Beverage & Culinary **Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

**Job Description: Guest Relations Officer (Casino Goa)** **Position Title**: Guest Relations Officer **Department**: Guest Relations **Location**: Casino, Goa **Reports To**: Guest Relations Manager **Job Summary**: The Guest Relations Officer (GRO) is the primary point of contact for casino guests, ensuring an exceptional guest experience through...

Key Responsibilities: - Handle the Check-in / Check-out procedures - Maintain records on the system - Attend to guests and answer their queries - Ensure SOP Compliance - Focus on Daily Work Management - Generate Reports - Interact and coordinate with other Departments Key Requirements: - Diploma / Degree in Hotel Management Min. 1 year experience in Front...

Role Description This is a full-time on-site role for a Guest Service Associate in F&B Service located in Goa, India. The Guest Service Associate will be responsible for providing excellent guest services, handling guest reservations, and ensuring customer satisfaction. Day-to-day tasks include greeting and assisting guests, managing reservations, addressing...

Role DescriptionThis is a full-time on-site role for a Guest Service Associate in F&B Service located in Goa, India. The Guest Service Associate will be responsible for providing excellent guest services, handling guest reservations, and ensuring customer satisfaction. Day-to-day tasks include greeting and assisting guests, managing reservations, addressing...

Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations. - Maintaining clean and sanitized menus for guest use. - Refilling drinks as required. - Rolling and replacing cutlery as required. - Maintaining stocked serving stations with condiments, trays and napkins. -...

**COMPANY: - ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)** **TITLE: - JOB DESCRIPTION** **DEPARTMENT: - FRONT OFFICE** **POSITION: - GUEST RELATION EXECUTIVE** **DUTIES AND RESPONSIBILITIES**: Ø Welcoming guests in a friendly and professional way Ø Addressing and escalating customer complaints Ø Review arrival lists to welcome...

Additional InformationJob Number Job CategoryRooms & Guest Services Operations LocationThe St. Regis Goa Resort, Mobor, Goa, India, India, VIEW ON MAP ScheduleFull Time Located Remotely?N Position TypeNon-Management Position SummaryTransport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Goa Resort, Mobor, Goa, India, India, 403731VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryTransport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the...