guest services officer

SummaryMeets and greets all guests, assists with registration, and escorts guests to room.Ensures the strict control of room keys.Ensures that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.Ensures...

The Guest Service Associate is responsible for providing excellent customer service and performing a variety of clerical and administrative tasks to support the efficient operation of the front office. The role involves interacting with clients or guests, managing incoming calls, and ensuring that the front office area is organized, welcoming, and...

Key Responsibilities:1. Guest Handling:Welcome guests upon arrival and ensure a smooth and efficient check-in/check-out process.Handle guest inquiries, requests, and complaints professionally and promptly.Provide accurate information about hotel facilities, services, and local attractions.Assist with guest transportation, wake-up calls, and special...

Organization- Hyatt Centric Candolim GoaSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To...

Guest Services Officer- Front Office Hyatt Place Hyatt Place Goa Candolim IN - GoaFront OfficeAdministrativeFull-timeReq ID: GOA LocalSummary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications...

**Additional Information** **Job Number**25126784 **Job Category**Food and Beverage & Culinary **Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

Job Summary:The Guest Service Associate (GSA) in Food & Beverage Service is responsible for providing exceptional dining experiences by delivering prompt, courteous, and efficient service to all guests. The role ensures guest satisfaction through attentive service, product knowledge, and teamwork within the restaurant or outlet.Key Responsibilities:Guest...

Guest Service:Greet guests courteously and escort them to the table.Present menus, take orders accurately, and serve food and beverages promptly.Ensure guest satisfaction through attentive service and prompt handling of guest requests or complaints.Upsell food and beverage items to maximize revenue.Operations:Set up tables and ensure mise-en-place is ready...

**Job Description: Guest Relations Officer (Casino Goa)** **Position Title**: Guest Relations Officer **Department**: Guest Relations **Location**: Casino, Goa **Reports To**: Guest Relations Manager **Job Summary**: The Guest Relations Officer (GRO) is the primary point of contact for casino guests, ensuring an exceptional guest experience through...

Job Responsibilities - Provides helpful, friendly, prompt and personalized service to the customer (internal/ external). - Takes complete responsibility for hygiene, maintenance and cleanliness of area under his/ her control, to meet hotel standards. - Responsible for keys under his/ her control to ensure safety and security of guest’s and hotel’s...