guest service officer
2 days ago
Summary
- Meets and greets all guests, assists with registration, and escorts guests to room.
- Ensures the strict control of room keys.
- Ensures that all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are pre-blocked in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities.
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Embraces all Touches of Hyatt and the Rooms Top 20.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Prepares welcome cards and keys for arrival FIT guests.
- Ensures accurate knowledge of hotels and the tourism in Goa.
- Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
- Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Supports and embraces the spirit of "We work through Teams".
- Ensures that all guest details are entered correctly in accordance with the principles of clean data.
- Ensures the Front Office Lounge is kept clean and tidy at all times.
Qualifications
Graduation
-
Guest Services Associate
1 day ago
Goa, India 91HR Full time ₹ 3,00,000 - ₹ 6,00,000 per yearKey Responsibilities:1. Guest Handling:Welcome guests upon arrival and ensure a smooth and efficient check-in/check-out process.Handle guest inquiries, requests, and complaints professionally and promptly.Provide accurate information about hotel facilities, services, and local attractions.Assist with guest transportation, wake-up calls, and special...
-
Guest Service Associate
1 week ago
Goa, India Hyatt Centric Full time ₹ 2,00,000 - ₹ 2,50,000 per yearOrganization- Hyatt Centric Candolim GoaSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To...
-
Guest Services Officer- Front Office
2 weeks ago
goa, in Hyatt Corporation Full timeGuest Services Officer- Front Office Hyatt Place Hyatt Place Goa Candolim IN - GoaFront OfficeAdministrativeFull-timeReq ID: GOA LocalSummary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications...
-
Guest Service Expert
5 days ago
Goa, Goa, India Marriott International, Inc Full time**Additional Information** **Job Number**25126784 **Job Category**Food and Beverage & Culinary **Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...
-
Guest Service Associate
7 days ago
Goa, India Rosetta Hospitality Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:The Guest Service Associate (GSA) in Food & Beverage Service is responsible for providing exceptional dining experiences by delivering prompt, courteous, and efficient service to all guests. The role ensures guest satisfaction through attentive service, product knowledge, and teamwork within the restaurant or outlet.Key Responsibilities:Guest...
-
Guest Service Associate
2 days ago
Goa, India Sobit Sarovar Portico, Palolem - Goa Full time ₹ 2,01,600 - ₹ 2,52,000 per yearGuest Service:Greet guests courteously and escort them to the table.Present menus, take orders accurately, and serve food and beverages promptly.Ensure guest satisfaction through attentive service and prompt handling of guest requests or complaints.Upsell food and beverage items to maximize revenue.Operations:Set up tables and ensure mise-en-place is ready...
-
Guest Service Representative
2 weeks ago
Goa, India Marriott International, Inc Full time**Additional Information** GSA **Job Number** 24096400 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Goa Benaulim, Benaulim Beach Road, South Goa, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and...
-
Guest Relation Executive
5 days ago
Goa, Goa, India Goa Casino Full time**Job Description: Guest Relations Officer (Casino Goa)** **Position Title**: Guest Relations Officer **Department**: Guest Relations **Location**: Casino, Goa **Reports To**: Guest Relations Manager **Job Summary**: The Guest Relations Officer (GRO) is the primary point of contact for casino guests, ensuring an exceptional guest experience through...
-
Guest Relation Executive
2 days ago
Goa, India True Pace Consulting Full time ₹ 2,40,000 - ₹ 3,60,000 per yearRole Summary:We are seeking a Guest Relations Executive (GRE) with one of our clients to deliver warm, memorable experiences for guests. The role involves welcoming guests, managing inquiries, coordinating with departments, and ensuring smooth service flow while upholding our hospitality standards.Job Description – Guest Relations ExecutiveProperty...
-
Guest Service Associate
3 days ago
Goa, India Jaglax Homes Full timeKoala by Jaglax Homes is a premier hospitality company specialising in luxury villa accommodations in North Goa. We are on the lookout for a **Guest Service Associate** to manage guest service for our exclusive villas. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and...