Guest Service Associate

5 days ago


Goa, India Sobit Sarovar Portico, Palolem - Goa Full time ₹ 2,01,600 - ₹ 2,52,000 per year

Guest Service:

  • Greet guests courteously and escort them to the table.
  • Present menus, take orders accurately, and serve food and beverages promptly.
  • Ensure guest satisfaction through attentive service and prompt handling of guest requests or complaints.
  • Upsell food and beverage items to maximize revenue.

Operations:

  • Set up tables and ensure mise-en-place is ready before service.
  • Clear tables efficiently and reset for the next guests.
  • Coordinate with kitchen and bar staff for smooth service flow.
  • Ensure billing is accurate and follow up on guest payments as per hotel procedure.

Cleanliness & Hygiene:

  • Maintain cleanliness and organization in the service area, pantry, and dining spaces.
  • Follow all hygiene and sanitation standards as per hotel and FSSAI guidelines.

Teamwork & Communication:

  • Assist colleagues and supervisors to maintain service efficiency.
  • Attend daily briefings and training sessions.
  • Communicate guest feedback and operational issues to superiors.

Safety & Compliance:

  • Follow hotel safety protocols and emergency procedures.
  • Handle equipment carefully and report any maintenance issues.

Send your resume to Whatsapp number

Job Types: Full-time, Fresher

Pay: ₹16, ₹21,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person



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