Guest Service Associate

2 days ago


Goa Goa, India Chances Resort and Casino Full time

The Guest Service Associate is responsible for providing excellent customer service and performing a variety of clerical and administrative tasks to support the efficient operation of the front office. The role involves interacting with clients or guests, managing incoming calls, and ensuring that the front office area is organized, welcoming, and professional.

**Responsibilities**:

- Greet and welcome guests, clients, or visitors in a friendly, professional, and courteous manner.
- Assist guests with check-in/check-out processes, including providing relevant information about services and amenities.
- Answer incoming phone calls promptly, directing calls to the appropriate department or individual.
- Provide assistance and resolve concerns or complaints in a timely and efficient manner.

**Requirements**:

- Diploma/Bachelor's degree in Hospitality Management, or a related field (preferred).
- Previous experience in a customer service or front office role preferred.
- Strong verbal and written communication skills.
- High level of attention to detail, organization, and problem-solving abilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Night shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 02/05/2025
Expected Start Date: 02/10/2025



  • Goa, India Rosetta Hospitality Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Summary:The Guest Service Associate (GSA) in Food & Beverage Service is responsible for providing exceptional dining experiences by delivering prompt, courteous, and efficient service to all guests. The role ensures guest satisfaction through attentive service, product knowledge, and teamwork within the restaurant or outlet.Key Responsibilities:Guest...


  • Goa, India Jaglax Homes Full time

    Koala by Jaglax Homes is a premier hospitality company specialising in luxury villa accommodations in North Goa. We are on the lookout for a **Guest Service Associate** to manage guest service for our exclusive villas. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and...


  • Goa, Goa, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25126784 **Job Category**Food and Beverage & Culinary **Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...


  • Goa, India Novotel Goa Resort & Spa Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Goa, India 91HR Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:1. Guest Handling:Welcome guests upon arrival and ensure a smooth and efficient check-in/check-out process.Handle guest inquiries, requests, and complaints professionally and promptly.Provide accurate information about hotel facilities, services, and local attractions.Assist with guest transportation, wake-up calls, and special...


  • Goa, India Ronil Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    SummaryYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Guest Service Centre is responsible to contribute to the smooth and efficient running of the Guest Service Centre within the Rooms Division and for facilitating efficient communications for both guests and staff both within...


  • Goa, India Hyatt Centric Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Organization- Hyatt Centric Candolim GoaSummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To...


  • Goa, India Sobit Sarovar Portico, Palolem - Goa Full time ₹ 2,01,600 - ₹ 2,52,000 per year

    Guest Service:Greet guests courteously and escort them to the table.Present menus, take orders accurately, and serve food and beverages promptly.Ensure guest satisfaction through attentive service and prompt handling of guest requests or complaints.Upsell food and beverage items to maximize revenue.Operations:Set up tables and ensure mise-en-place is ready...


  • Goa, India The O Hotel (5 Star Resort) Full time

    **Job Title**: Guest Service Associate - F & B Service **REPORTS TO**: Restaurant Manager/ Asst F & B Manager ***: Ensure that all guestsare served to the hotelsstandard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitalityand welcome are demonstrated at all times within all food and beverage areas. Takes orders for, serves...


  • Goa, India IHCL Full time

    Job Responsibilities - Provides helpful, friendly, prompt and personalized service to the customer (internal/ external). - Takes complete responsibility for hygiene, maintenance and cleanliness of area under his/ her control, to meet hotel standards. - Responsible for keys under his/ her control to ensure safety and security of guest’s and hotel’s...