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Guest Service Associate in F&B Service

2 weeks ago

Goa, India Grand Mercure Goa Candolim Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role Description

This is a full-time on-site role for a Guest Service Associate in F&B Service located in Goa, India. The Guest Service Associate will be responsible for providing excellent guest services, handling guest reservations, and ensuring customer satisfaction. Day-to-day tasks include greeting and assisting guests, managing reservations, addressing guest inquiries and concerns, and coordinating with other team members to deliver high-quality service.

Qualifications

  • Guest Service, Guest Services, and Customer Service skills
  • Experience in managing Reservations
  • Excellent Communication skills
  • Strong interpersonal and problem-solving abilities.
  • Previous experience in hospitality or a related field is preferred