Guest Services Associate

5 days ago

Goa, India Moustache Escapes Full time

**Role:

- Guest Services Associate**

**location:

- North goa**

**Company:

- Moustache Escapes**

**Experience:

- 1-3 year**

**Overview**:
As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction.

**Key Responsibilities**:
**1. Cleanliness and Organization**:

- Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.
- Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.
- Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

**2. Food and Beverage Assistance**:

- Assist in the setup and breakdown of dining areas before and after meal service.
- Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.
- Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

**3. Customer Service**:

- Greet guests warmly and assist them with seating arrangements and any inquiries they may have.
- Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.
- Handle guest complaints or concerns professionally and escalate issues to management when necessary.

**4. Team Collaboration**:

- Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.
- Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.
- Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

**5. Health and Safety Compliance**:

- Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.
- Report any safety hazards or maintenance issues to the appropriate personnel immediately.
- Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

**Qualifications**:

- High school diploma or equivalent in Hospitality or Hotel management.
- Previous experience in a customer service or hospitality role preferred.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Attention to detail and a commitment to maintaining cleanliness standards.
- Flexibility to work evenings, weekends, and holidays as required.
- Basic knowledge of food safety and sanitation practices is desirable.

As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total: 1 year (preferred)

Work Location: In person

  • Guest Service Associate in F&B Service

    2 weeks ago

    Goa, India Grand Mercure Goa Candolim Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role DescriptionThis is a full-time on-site role for a Guest Service Associate in F&B Service located in Goa, India. The Guest Service Associate will be responsible for providing excellent guest services, handling guest reservations, and ensuring customer satisfaction. Day-to-day tasks include greeting and assisting guests, managing reservations, addressing...

  • Guest Service Associate in F&B Service

    6 hours ago

    Goa, India Grand Mercure Goa Candolim Full time

    Role Description This is a full-time on-site role for a Guest Service Associate in F&B Service located in Goa, India. The Guest Service Associate will be responsible for providing excellent guest services, handling guest reservations, and ensuring customer satisfaction. Day-to-day tasks include greeting and assisting guests, managing reservations, addressing...

  • Guest Services Associate

    1 week ago

    Goa, India Moustache Escapes Full time

    Step into the captivating world of Moustache Escapes and become an integral part of our mission to create magic as the foremost name in the realm of Indian hospitality. Spanning across vibrant and culturally rich locations throughout India, Moustache Escapes offers a multitude of opportunities for our associates to explore diverse career paths. Through our...

  • Guest Service Associate

    5 days ago

    Goa, India De Mandarin Full time

    **Guest Service Associates** Performs all necessary tasks to serve Food and Beverage according to the service standards and operating manuals of the hotel. Greets and seats guests and ensures their comfort at the table. Maintains table culture and restaurant ambiance at all times. **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Food...

  • Female Guest Service Associate

    5 days ago

    Goa, India De Mandarin Full time

    **_Guest Service Associate - Female _** Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels...

  • Guest Service Associate

    5 days ago

    Goa, Goa, India Lemon Tree Goa Full time

    Have a full knowledge of the venues operations and roles therein. - Ensure all food and beverage items served to guests are of the highest standard and presentation. - Understand and supervise opening and closing procedures including a thorough knowledge of the Point of Sale System. - Ensure cleanliness of bar, tables, chairs, floor and general equipment. In...

  • guest service associate

    4 days ago

    Goa, India Hyatt Centric Candolim Goa Full time ₹ 15,000 - ₹ 28,00,000 per year

    SummaryTo provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.To ensure that the guests are offered the...

  • guest service associate

    4 hours ago

    Goa, India Hyatt Centric Candolim Goa Full time

    Summary To provide courteous, professional, efficient and flexible service consistent with the hotel's policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the...

  • Guest Service Associate

    2 weeks ago

    Goa, Goa, India Chances Resort and Casino Full time

    The Guest Service Associate is responsible for providing excellent customer service and performing a variety of clerical and administrative tasks to support the efficient operation of the front office. The role involves interacting with clients or guests, managing incoming calls, and ensuring that the front office area is organized, welcoming, and...

  • Guest Service Associate

    5 days ago

    Goa, India Marriott International, Inc Full time

    **Job Number** 23201323 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Goa Anjuna, Survey No 11/14 Plot B C&E, Anjuna, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize and coordinate group check-in/pre-registration...